PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Urban Ladder and Acceptance Now as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Urban Ladder
Acceptance Now

Urban Ladder and Acceptance Now Overview

Total reviews
0
2242
Company responses
0
0
Issues resolved
0
10

Urban Ladder and Acceptance Now Consumer Ratings

Rank
1312 out of 1492 in Furniture and Decor category
399 out of 1492 in Furniture and Decor category
Customer service
No votes
271 in category
Reliability
No votes
222 in category
Website
No votes
376 in category
Diversity of Products or Services
No votes
365 in category

Urban Ladder and Acceptance Now Rating Details

Customer service
No votes
1.3 (1066 reviews)
Reviewer's quote

No items

...The poor customer service and horrible attitudes is something to be desired. I’m paying my money and no one is or can be professional to answer a question. They are the worst! If I could do all over again I would have never purchased furniture through Acceptance Now...

Read full review
Reliability
No votes
1.4 (937 reviews)
Reviewer's quote

No items

I have called the local store in order to get proof that I paid my account off. I am currently buying a home and the account showed opened on my credit report and my lender advised that the account is affecting my debt to income ratio. Once the credit has been pulled they can not pull it again. It...

Read full review
Website
No votes
1.5 (935 reviews)
Reviewer's quote

No items

... and take payments? WTF!!! This is the worst situation because my interest is supposed to start in June and I'm at the point of refusing to pay any interest!! Website only gives me option to pay their desired amount and I want to see my balance and pay the whole thing off:wtf:....

Read full review
Diversity of Products or Services
No votes
1.8 (928 reviews)
Reviewer's quote

No items

The Acceptance Now Credit Services in Harahan, LA office staff consisting of 2 women receptionists are incompetent and crooked. Each month when I go to make my payment (On Time), they tell me a Different Balance NOT in accordance with my furniture contract agreement, THEN!! Hand me 2 Different...

Read full review

Urban Ladder and Acceptance Now Pros and Cons

Pros
No votes
  • No i dislike their business
  • Furniture
  • 90 same as cash
Cons
No votes
  • Terrible customer service
  • Exceptionally high lease fees
  • With held information

Urban Ladder and Acceptance Now Most Positive Reviews

Top rated reviews
No votes
5

First to all the people who give negative reviews.... If you would read the contract or google what the company is then...

Read full review
No votes
5

Very Deceptive!!! Acceptance Now..this shouldn't even be considered a company. They represent GREED. When I initially be...

Read full review

Urban Ladder and Acceptance Now Most Critical Reviews

Lowest rated reviews
No votes
1

I WENT TO THE COMPANY KIMBRELLS IN GREENVILLE SC AND I DONT REALLY HAVE CREDIT BECAUSE I PAY EVERYTHING CASH. WHEN I...

Read full review
No votes
1

I PURCHASED WASHER/DRYER FROM THIS RIP OFF COMPANY AND I WAS TOLD THIS WAS A 90 DAY SAME AS CASH TRANSACTION. AFTER PAYI...

Read full review

Urban Ladder and Acceptance Now Latest Reviews

Recent published reviews
No votes
No votes

Bad service not satisfied with service

Read full review
No votes
2

I need to speak to someone in regional management asap

Read full review

Urban Ladder and Acceptance Now Products and Services

Most reviewed product and services
No votes
  • Acceptance Now Furniture Leasing (467 reviews)
  • Acceptance Now Customer Care (282 reviews)
  • Acceptance Now Manager (134 reviews)