PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Urban Ladder and Acceptance Now as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Urban Ladder
Acceptance Now

Urban Ladder and Acceptance Now Overview

Total reviews 0 2248
Company responses 0 0
Issues resolved 0 10

Urban Ladder and Acceptance Now Consumer Ratings

Rank
1327 out of 1525 in Furniture and Decor category
454 out of 1525 in Furniture and Decor category
Customer service
No votes
280 in category
Reliability
No votes
233 in category
Website
No votes
396 in category
Diversity of Products or Services
No votes
384 in category

Urban Ladder and Acceptance Now Rating Details

Customer service
No votes
1.3 (1070 reviews)
Reviewer's quote

No items

...The poor customer service and horrible attitudes is something to be desired. I’m paying my money and no one is or can be professional to answer a question. They are the worst! If I could do all over again I would have never purchased furniture through Acceptance Now...

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Reliability
No votes
1.4 (940 reviews)
Reviewer's quote

No items

With the death of my father I called to Get a payment extension. In a year I have never had a late or incomplete payment.48 hrs BEFORE payment due I used the call back feature. After 23 min I was assured of the 2 week extension. On my payment date the $ came out despite my granted extension. Not...

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Website
No votes
1.5 (937 reviews)
Reviewer's quote

No items

...It is now owned by Rent-A-Center you remember how ruthless rent a Center was right? everyone please go to the FTC website and file a complaint immediately . Then call the Attorney General's office inTexas I will give you the information of the CEO . When I edit this...

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Diversity of Products or Services
No votes
1.8 (933 reviews)
Reviewer's quote

No items

The Acceptance Now Credit Services in Harahan, LA office staff consisting of 2 women receptionists are incompetent and crooked. Each month when I go to make my payment (On Time), they tell me a Different Balance NOT in accordance with my furniture contract agreement, THEN!! Hand me 2 Different...

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Urban Ladder and Acceptance Now Pros and Cons

Pros
No votes
  • No i dislike their business
  • Furniture
  • 90 same as cash
Cons
No votes
  • Terrible customer service
  • Exceptionally high lease fees
  • With held information

Urban Ladder and Acceptance Now Most Positive Reviews

Top rated reviews
No votes
5

First to all the people who give negative reviews.... If you would read the contract or google what the company is then...

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No votes
5

Very Deceptive!!! Acceptance Now..this shouldn't even be considered a company. They represent GREED. When I initially be...

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Urban Ladder and Acceptance Now Most Critical Reviews

Lowest rated reviews
No votes
1

I WENT TO THE COMPANY KIMBRELLS IN GREENVILLE SC AND I DONT REALLY HAVE CREDIT BECAUSE I PAY EVERYTHING CASH. WHEN I...

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No votes
1

I PURCHASED WASHER/DRYER FROM THIS RIP OFF COMPANY AND I WAS TOLD THIS WAS A 90 DAY SAME AS CASH TRANSACTION. AFTER PAYI...

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Urban Ladder and Acceptance Now Latest Reviews

Recent published reviews
No votes
1.3

With the death of my father I called to Get a payment extension. In a year I have never had a late or incomplete payment...

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No votes
2.4

U guys have not reported the payments I've made on time and my timely payoff of my first loan, my credit still reflects...

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Urban Ladder and Acceptance Now Products and Services

Most reviewed product and services
No votes
  • Acceptance Now Furniture Leasing (467 reviews)
  • Acceptance Now Customer Care (284 reviews)
  • Acceptance Now Manager (134 reviews)