PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Acceptance Now and Urban Ladder as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Acceptance Now
Urban Ladder

Acceptance Now and Urban Ladder Overview

Total reviews
2252
0
Company responses
0
0
Issues resolved
10
0

Acceptance Now and Urban Ladder Consumer Ratings

Rank
444 out of 1511 in Furniture and Decor category
1319 out of 1511 in Furniture and Decor category
Customer service
280 in category
No votes
Reliability
223 in category
No votes
Website
384 in category
No votes
Diversity of Products or Services
376 in category
No votes

Acceptance Now and Urban Ladder Rating Details

Customer service
1.3 (1070 reviews)
No votes
Reviewer's quote

...The poor customer service and horrible attitudes is something to be desired. I’m paying my money and no one is or can be professional to answer a question. They are the worst! If I could do all over again I would have never purchased furniture through Acceptance Now...

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No items

Reliability
1.4 (939 reviews)
No votes
Reviewer's quote

Please EVERYONE who has had any dealings with Acceptance Now please pay attention to this Acceptance Now used to be run by CEO that was fired and ran payday loans.It is now owned by Rent-A-Center you remember how ruthless rent a Center was right?everyone please go to the FTC website and file a...

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No items

Website
1.5 (937 reviews)
No votes
Reviewer's quote

... and take payments? WTF!!! This is the worst situation because my interest is supposed to start in June and I'm at the point of refusing to pay any interest!! Website only gives me option to pay their desired amount and I want to see my balance and pay the whole thing off:wtf:....

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No items

Diversity of Products or Services
1.8 (931 reviews)
No votes
Reviewer's quote

The Acceptance Now Credit Services in Harahan, LA office staff consisting of 2 women receptionists are incompetent and crooked. Each month when I go to make my payment (On Time), they tell me a Different Balance NOT in accordance with my furniture contract agreement, THEN!! Hand me 2 Different...

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No items

Acceptance Now and Urban Ladder Pros and Cons

Pros
  • No i dislike their business
  • Furniture
  • 90 same as cash
No votes
Cons
  • Terrible customer service
  • Exceptionally high lease fees
  • With held information
No votes

Acceptance Now and Urban Ladder Most Positive Reviews

Top rated reviews
5

First to all the people who give negative reviews.... If you would read the contract or google what the company is then...

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No votes
5

Very Deceptive!!! Acceptance Now..this shouldn't even be considered a company. They represent GREED. When I initially be...

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No votes

Acceptance Now and Urban Ladder Most Critical Reviews

Lowest rated reviews
1

I WENT TO THE COMPANY KIMBRELLS IN GREENVILLE SC AND I DONT REALLY HAVE CREDIT BECAUSE I PAY EVERYTHING CASH. WHEN I...

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No votes
1

I PURCHASED WASHER/DRYER FROM THIS RIP OFF COMPANY AND I WAS TOLD THIS WAS A 90 DAY SAME AS CASH TRANSACTION. AFTER PAYI...

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No votes

Acceptance Now and Urban Ladder Latest Reviews

Recent published reviews
1

Please EVERYONE who has had any dealings with Acceptance Now please pay attention to this Acceptance Now used to be run...

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No votes
No votes

My last day was on July 23rd. I did not receive my last check nor my bonus check for the month of June. Whether I quit...

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No votes

Acceptance Now and Urban Ladder Products and Services

Most reviewed product and services
  • Acceptance Now Furniture Leasing (467 reviews)
  • Acceptance Now Customer Care (282 reviews)
  • Acceptance Now Manager (134 reviews)