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Furniture and Decor
  • 10 ISSUES RESOLVED
  • 1924 TOTAL REVIEWS
  • $680K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.4
Customer service
Staff
Website
Diversity of Products or Services
Reliability
  • No i dislike their business 9
  • Furniture 4
  • Delivery crew 4
  • 90 same as cash 4
  • Too much stress 3

Customers don't like

  • Terrible customer service60
  • Exceptionally high lease fees10
  • Unprofessionalism8
  • With held information7
  • Misleading information7
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RugsUSA

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 210 TOTAL REVIEWS
  • $30.5K CLAIMED LOSSES
  • $336 AVERAGE LOSS
1.5
Customer service
Staff
Website
Diversity of Products or Services
Reliability
  • Speed of delivery 1
  • Products i have previously received 1
  • Exchange policy 1
  • Ease of return 1
  • Customer service rep on phone 1

Customers don't like

  • Customer service15
  • Return policy8
  • Poor customer service and dishonesty4
  • No communication to let me know there was a problem3
  • Quality of rug2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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