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Furniture and Decor
  • 8 ISSUES RESOLVED
  • 1687 TOTAL REVIEWS
  • $600K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.4
Customer service
Staff
Diversity of Products or Services
Website
Reliability
  • No i dislike their business 9
  • 90 same as cash 4
  • Delivery crew 4
  • Furniture 4
  • Too much stress 3

Customers don't like

  • Exceptionally high lease fees9
  • Terrible customer service8
  • Unprofessionalism8
  • Extremely high lease fees7
  • With held information7
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RugsUSA

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 202 TOTAL REVIEWS
  • $28.4K CLAIMED LOSSES
  • $326 AVERAGE LOSS
1.5
Customer service
Staff
Diversity of Products or Services
Website
Reliability
  • Ease of ordering and returning when it did not work 1
  • Ease of return 1
  • Exchange policy 1
  • Products i have previously received 1
  • Speed of delivery 1

Customers don't like

  • Return policy7
  • Customer service5
  • Poor customer service and dishonesty4
  • No communication to let me know there was a problem2
  • Quality of rug2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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