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Our website collected and compiled various consumer reviews about Rent A Center and Acceptance Now as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
...didnt have a problem with coming back on board But said due to Corona no deliveries, only curve side , he then gave me a # for RCA Jamica, when I call there customer service told me it's the same there cure side only and that I needed to go back to the store I originally was with so calls back Laurelton store and Sophia answers I gave my full name and she told me I cant get any merchandise for from hear , I said to her why she you just ,so I hung up ,called back her said the same thing again , I ask to speak to a manager she told she is the manager and I cant get anything from her store nothing told me to stop calling because I'm not going to accommodate anything at this store so stop calling the store and I contact customer...
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Was told two weeks after pandemic I can use benefits insurance I pay for monthly to help with payment well, LIES LIES! They dont answer you in customer service, nor corporate. They dont respond and your unable to reach anyone to help you find out whats your options. I spoke to a rude young lady at...
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Product or Service Quality
No votes
1.7 (915 reviews)
Reviewer's quote
Customer service advised me to make a week payment and work with the store for an extension on my monthly payments, and if I have any issue after contacting the store an d making payment arrangements for an extension to call her back or customer service. Thank You..
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...These people have the worst attitude in customer service I have ever seen. I would not recommend this company for anything; don't make the mistake of getting involved with these people. Worst company ever...
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Website
No votes
1.5 (933 reviews)
Reviewer's quote
So I tried to log on to their website to e-pay and I set up my account successully but then when I tried to submit my customer agreement number the website would not let me in and would only tell me to call. So I tried to call the 1-800 number it gave me and I got some message saying that e-pay was...
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... and take payments? WTF!!! This is the worst situation because my interest is supposed to start in June and I'm at the point of refusing to pay any interest!! Website only gives me option to pay their desired amount and I want to see my balance and pay the whole thing off:wtf:....
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Exchange, Refund and Cancellation Policy
No votes
1.3 (923 reviews)
Reviewer's quote
...I would just like one refund of the two..
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...That supervisor took my information and said they would take care of my cancellation. When I called Tuesday, neither rooms to go or AN were advised of my cancellation. But finally it was cancelled on Tuesday...
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Rent A Center and Acceptance Now Pros and Cons
Pros
Unlikely to recommend it to anyone
Quality of items
No credit needed
No i dislike their business
Furniture
90 same as cash
Cons
Horrible customer service
Inability to work with me
Bad service
Terrible customer service
Exceptionally high lease fees
With held information
Rent A Center and Acceptance Now Most Positive Reviews
Top rated reviews
5
I bought a sectional from rac in Logan , Oh and weeks after we had it my kids started getting bites on them. It was bed...
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5
First to all the people who give negative reviews.... If you would read the contract or google what the company is then...
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5
I was paying on a washer dryer pair as noted on thecontract. The contract was for two years, at the end of the two...
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5
Very Deceptive!!! Acceptance Now..this shouldn't even be considered a company. They represent GREED. When I initially be...
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Rent A Center and Acceptance Now Most Critical Reviews
Lowest rated reviews
1
I used rac and it was worst service ever. First they said they had mattress in stock. After paying down payment they...
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1
I WENT TO THE COMPANY KIMBRELLS IN GREENVILLE SC AND I DONT REALLY HAVE CREDIT BECAUSE I PAY EVERYTHING CASH. WHEN I...
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1
there is so much scam,dishonesty, lies,trustworthinessthat store location#5506-M,should be closed down now!y last liv...
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1
I PURCHASED WASHER/DRYER FROM THIS RIP OFF COMPANY AND I WAS TOLD THIS WAS A 90 DAY SAME AS CASH TRANSACTION. AFTER PAYI...
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Rent A Center and Acceptance Now Latest Reviews
Recent published reviews
1
I am a customer at the Manassas Va store I recently spoke to the manager of the store she is very aware of my issues...
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No votes
On hold for 30 minutes and no one picked up the call.
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No votes
Hola mi nombre es lleimi Restrepo soy cliente quiero que me ayuden no estoy trabajando estoy haciendo los pagos...
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1
Why cant I see the early payoff... cant see my payments made..I am not satisfied with ur company.. at least with...
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Rent A Center and Acceptance Now Products and Services
Most reviewed product and services
Rent A Center Manager
(287 reviews)
Rent A Center Customer Care
(166 reviews)
Rent A Center Account
(82 reviews)
Acceptance Now Furniture Leasing
(467 reviews)
Acceptance Now Customer Care
(281 reviews)
Acceptance Now Manager
(134 reviews)
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