PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Nova Furnishing and Acceptance Now as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Nova Furnishing
Acceptance Now

Nova Furnishing and Acceptance Now Overview

Total reviews
6
2159
Company responses
0
0
Issues resolved
0
10

Acceptance Now was first mentioned on PissedConsumer on Jul 1, 2008 and since then this brand received 2159 reviews. It is 2153 reviews more than Nova Furnishing received since Feb 21, 2012.

Nova Furnishing and Acceptance Now Consumer Ratings

Rank
608 out of 1894 in Furniture and Decor category
408 out of 1894 in Furniture and Decor category
Staff
484 in category
310 in category
Reliability
434 in category
210 in category
Customer service
494 in category
263 in category

According to consumer ratings and reviews, Acceptance Now ranks 200 points higher in the Furniture and Decor category than Nova Furnishing. People gave Nova Furnishing 1 stars for Staff criterion in Furniture and Decor category and it is 93 points higher than the worst rated brand in this category. At the same time, Acceptance Now was rated 1.4 stars for Staff criterion in this category and it is 267 points higher than the worst rated brand in this category. If we look at Reliability criterion, than we see that Acceptance Now has a higher rating than Nova Furnishing. Regarding Customer service criterion, consumers gave Nova Furnishing 1 stars and it is 85% worse than other in category. Acceptance Now however was rated 1.3 stars and it is 54% greater than other in category.

Nova Furnishing and Acceptance Now Rating Details

Staff
1 (3 reviews)
1.4 (1001 reviews)
Reviewer's quote

If the sewing stiches break is human fault, is sofa meant to sit or just for display? Your staff angel call us today and advise will not charge us for transportation but your guys call us and advise if they can sew on the spot, they will if they can't they need to bring back to office and charge us...

PissedConsumer775645

I was one day late on my payment and they called my employer looking for me! The office staff are not trained, their language skills are questionable and I was ripped off. When I told the "collector" that I no longer wanted the couch, he told me to just drop it off at any Rent a Center! when I...

Lee W
Reliability
1 (3 reviews)
1.4 (911 reviews)
Reviewer's quote

Recently went down to sim drive and brought a bedroom set. Send wrong colour, wrong measurements wardrobe, defects dressing table.Try to call the sale man, but sale was very rude. Ask you to call hot line.even you get through the hot line the one who answers the call also super rude. No update ,...

PissedConsumer1669414

I bought a sofa in American Signature Funiture on 8/9/19 with a final payment of 120 Days without interest. After 120 days the interest needed to be added. Information was if you pay online the payment will be shown in the system. The total payment was $1,021.46 by 11/18/19. As a result, I paid...

Anny G
Customer service
1 (3 reviews)
1.3 (1035 reviews)
Reviewer's quote

Bought sofa on 9 Apr 2017 supposed to deliver on 29 Apr but the delivery was postponed to 6 May and no one informed you well in advance. Sofa didn't turn up on the 6 May and was told that the warehouse was on fire then postponed to 19 May. Finally got the sofa on 19 May but it was spoilt one....

PissedConsumer1055707

I called to get my merchandise rescheduled and the Jeremy was very rude and condescending with his approach and the customer service experience was very subpar. Then Jeremy went on harass me as the customer about a payment that had not been delivered to me as the customer. I was setup on automatic...

Jatkins

Nova Furnishing and Acceptance Now Pros and Cons

Pros
No votes
  • No i dislike their business
  • Furniture
  • 90 same as cash
Cons
No votes
  • Terrible customer service
  • Exceptionally high lease fees
  • With held information

Nova Furnishing and Acceptance Now Most Positive Reviews

Top rated reviews
No votes
5

First to all the people who give negative reviews.... If you would read the contract or google what the company is then...

Nova Furnishing and Acceptance Now Most Critical Reviews

Lowest rated reviews
1

Dear person in charge,

I am very unhappy with the sofa defect being considered as human fault by your professional.
...

1

I WENT TO THE COMPANY KIMBRELLS IN GREENVILLE SC AND I DONT REALLY HAVE CREDIT BECAUSE I PAY EVERYTHING CASH. WHEN I...

Nova Furnishing and Acceptance Now Latest Reviews

Recent published reviews
1

Recently went down to sim drive and brought a bedroom set. Send wrong colour, wrong measurements wardrobe, defects...

Read all 6 reviews

I need to see whats going on Im going to contact the better business Bureau this cant be right

Read all 2159 reviews

Nova Furnishing and Acceptance Now Products and Services

Most reviewed product and services
No votes
  • Acceptance Now Furniture Leasing (464 reviews)
  • Acceptance Now Customer Care (275 reviews)
  • Acceptance Now Manager (130 reviews)