PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions.
Our website collected and compiled various consumer reviews about Acceptance Now and Bobs Discount Furniture as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Acceptance Now and Bobs Discount Furniture Overview
Total reviews
2161
1894
Company responses
0
0
Issues resolved
10
9
Acceptance Now was first mentioned on PissedConsumer on Jul 1, 2008 and since then this brand received 2161 reviews. It is 267 reviews more than Bobs Discount Furniture received since Jan 26, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Acceptance Now customer support team and Bobs Discount Furniture customer service.
Acceptance Now and Bobs Discount Furniture Consumer Ratings
Rank
410
out of 1896 in Furniture and Decor category
266
out of 1896 in Furniture and Decor category
Customer service
265
in category
210
in category
Staff
314
in category
160
in category
Website
366
in category
274
in category
According to consumer ratings and reviews, Bobs Discount Furniture ranks 144 points higher in the Furniture and Decor category than Acceptance Now.
People gave Acceptance Now 1.3 stars for Customer service criterion in Furniture and Decor category and it is 344 points higher than the worst rated brand in this category.
At the same time, Bobs Discount Furniture was rated 1.5 stars for Customer service criterion in this category and it is 399 points higher than the worst rated brand in this category.
If we look at Staff criterion, than we see that Bobs Discount Furniture has a higher rating than Acceptance Now.
Regarding Website criterion, consumers gave Acceptance Now 1.6 stars and it is 60% worse than other in category.
Bobs Discount Furniture however was rated 2.1 stars and it is 55% greater than other in category.
Acceptance Now and Bobs Discount Furniture Rating Details
Customer service
1.3 (1036 reviews)
1.5 (438 reviews)
Reviewer's quote
I called to get my merchandise rescheduled and the Jeremy was very rude and condescending with his approach and the customer service experience was very subpar. Then Jeremy went on harass me as the customer about a payment that had not been delivered to me as the customer. I was setup on automatic...
Jatkins
...OMG!!! Again, I stated that this was not acceptable or good customer service solution to a problem that was no fault of my own. That all I needed was the legs to my furniture. I told him that I would drive to the warehouse AGAIN and pick up the legs...
Tammie P
Staff
1.4 (1001 reviews)
2 (384 reviews)
Reviewer's quote
I was one day late on my payment and they called my employer looking for me! The office staff are not trained, their language skills are questionable and I was ripped off. When I told the "collector" that I no longer wanted the couch, he told me to just drop it off at any Rent a Center! when I...
Lee W
I hate this store and will never recommend this to anyone ever staff and management sucked and will not help you in any way i will continue to do bad reviews for this company insted of buying my moms bed and mattress herevi went else where please don't buy from this company its there word against...
Diana T
Website
1.6 (912 reviews)
2.1 (335 reviews)
Reviewer's quote
What kind of financing company calls you on a Sunday before your payment is even due? And the website is IMPOSSIBLE to log into, apparently you have to change your password 6 times and just continue to enter your SAME login information in order to make any type of payment, even when you’re set up...
Hanna M
My fiancee (now wife) and I purchased a bedroom set through Bob's website in early August, shortly after purchasing our home, and also paid the $109 delivery and assembly fee. It took no less than 4 delivery attempts by Bob's in order to completely deliver the entire bedroom set. The first delivery...
Mike T
Acceptance Now and Bobs Discount Furniture Pros and Cons
Pros
No i dislike their business
Furniture
90 same as cash
Great sales team
Movers
Furniture
Cons
Terrible customer service
Exceptionally high lease fees
With held information
Customer service
Delivery service
Service
Acceptance Now and Bobs Discount Furniture Most Positive Reviews
Top rated reviews
5
First to all the people who give negative reviews.... If you would read the contract or google what the company is then...
How would you compare Acceptance Now vs Bobs Discount Furniture?