PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Acceptance Now and Ashley Furniture as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Acceptance Now
Ashley Furniture

Acceptance Now and Ashley Furniture Overview

Total reviews 2253 3045
Company responses 0 126
Issues resolved 10 15

Acceptance Now and Ashley Furniture Consumer Ratings

Rank
464 out of 1546 in Furniture and Decor category
312 out of 1546 in Furniture and Decor category
Customer service
267 in category
253 in category
Reliability
222 in category
248 in category
Website
383 in category
312 in category
Diversity of Products or Services
368 in category
291 in category

Acceptance Now and Ashley Furniture Rating Details

Customer service
1.3 (1074 reviews)
1.3 (863 reviews)
Reviewer's quote

...The poor customer service and horrible attitudes is something to be desired. I’m paying my money and no one is or can be professional to answer a question. They are the worst! If I could do all over again I would have never purchased furniture through Acceptance Now...

Read full review

Poor customer service. The last person I talked to was arrogant with no customer skills..

Read full review
Reliability
1.4 (942 reviews)
1.3 (743 reviews)
Reviewer's quote

This is one of the most unprofessional companies around. I have been given a hundred different amounts of what my payoff is, I HATE this company and will NEVER EVER use this company again. If I could give them a middle finger with no stars, that is what they would get!!!

Read full review

ashley furniture was supposedly to deliver new purchased bed however they never came/lied about the times/lied about happened and then lied even though i have evidence on my text message they were to deliver the bedding on sunday, october 25 and lied that they call thirty minutes before they...

Read full review
Website
1.5 (938 reviews)
2 (640 reviews)
Reviewer's quote

...It is now owned by Rent-A-Center you remember how ruthless rent a Center was right? everyone please go to the FTC website and file a complaint immediately . Then call the Attorney General's office inTexas I will give you the information of the CEO . When I edit this...

Read full review

...I also submitted a help request through your website and am currently waiting for a call back. I want my money back and I want it back immediately. I am tired of the run around and tired of chasing in circles for this refund! My order number is: 502433****...

Read full review
Diversity of Products or Services
1.8 (934 reviews)
2.1 (646 reviews)
Reviewer's quote

The Acceptance Now Credit Services in Harahan, LA office staff consisting of 2 women receptionists are incompetent and crooked. Each month when I go to make my payment (On Time), they tell me a Different Balance NOT in accordance with my furniture contract agreement, THEN!! Hand me 2 Different...

Read full review

...I purchased additional Ashley furniture and I am scared that the quality of their products as well as their Customer satisfaction is not up to par. I hope someone can help me..

Read full review

Acceptance Now and Ashley Furniture Pros and Cons

Pros
  • No i dislike their business
  • Furniture
  • 90 same as cash
  • Design of furniture
  • Salesperson
  • Price
Cons
  • Terrible customer service
  • Exceptionally high lease fees
  • With held information
  • Customer service
  • Customer service sucks
  • Quality of furniture

Acceptance Now and Ashley Furniture Most Positive Reviews

Top rated reviews
5

First to all the people who give negative reviews.... If you would read the contract or google what the company is then...

Read full review
5

Had an excellent experience today. Sales rep Neal Stewart at Fairfield NJ store! Highly recommend.

Read full review
5

Very Deceptive!!! Acceptance Now..this shouldn't even be considered a company. They represent GREED. When I initially be...

Read full review
5

ok, wrong furniture was delivered. Ours was given to someone else. Both sets stayed in the wrong homes for two days....

Read full review

Acceptance Now and Ashley Furniture Most Critical Reviews

Lowest rated reviews
1

I WENT TO THE COMPANY KIMBRELLS IN GREENVILLE SC AND I DONT REALLY HAVE CREDIT BECAUSE I PAY EVERYTHING CASH. WHEN I...

Read full review
1

i went to buy a dining set of 6 chairs and 1 table at Mylah Furniture making business as Ashley Furniture, in Brooklyn...

Read full review
1

I PURCHASED WASHER/DRYER FROM THIS RIP OFF COMPANY AND I WAS TOLD THIS WAS A 90 DAY SAME AS CASH TRANSACTION. AFTER PAYI...

Read full review
1

I ordered an entire bedroom set from Ashley/City Furniture, and spent around $2,000 on it, plus $130 for shipping. The...

Read full review

Acceptance Now and Ashley Furniture Latest Reviews

Recent published reviews
1

This is one of the most unprofessional companies around. I have been given a hundred different amounts of what my...

Read full review
1

ashley furniture was supposedly to deliver new purchased bed however they never came/lied about the times/lied about...

Read full review
1

Ive paid my love on time every month no compliants. Even brought insurance for it. I started speaking to Crista the...

Read full review
1

Poor customer service. The last person I talked to was arrogant with no customer skills

Read full review

Acceptance Now and Ashley Furniture Products and Services

Most reviewed product and services
  • Acceptance Now Furniture Leasing (466 reviews)
  • Acceptance Now Manager (134 reviews)
  • Acceptance Now Appliance Leasing (78 reviews)
  • Ashley Furniture Sofa (473 reviews)
  • Ashley Furniture Furniture Set (372 reviews)
  • Ashley Furniture Delivery Service (246 reviews)