PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Acceptance Now and Ashley Furniture as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Acceptance Now
Ashley Furniture

Acceptance Now and Ashley Furniture Overview

Total reviews
2151
2740
Company responses
0
126
Issues resolved
10
14

Ashley Furniture was first mentioned on PissedConsumer on Sep 18, 2007 and since then this brand received 2740 reviews. It is 589 reviews more than Acceptance Now received since Jul 1, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Ashley Furniture customer support team than with Acceptance Now customer service.

Acceptance Now and Ashley Furniture Consumer Ratings

Rank
403 out of 2125 in Furniture and Decor category
269 out of 2125 in Furniture and Decor category
Customer service
260 in category
228 in category
Staff
307 in category
229 in category
Reliability
207 in category
225 in category

According to consumer ratings and reviews, Ashley Furniture ranks 134 points higher in the Furniture and Decor category than Acceptance Now. People gave Acceptance Now 1.3 stars for Customer service criterion in Furniture and Decor category and it is 334 points higher than the worst rated brand in this category. At the same time, Ashley Furniture was rated 1.4 stars for Customer service criterion in this category and it is 366 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Ashley Furniture has a higher rating than Acceptance Now. Regarding Reliability criterion, consumers gave Acceptance Now 1.4 stars and it is 65% greater than other in category. Ashley Furniture however was rated 1.3 stars and it is 62% greater than other in category.

Acceptance Now and Ashley Furniture Rating Details

Customer service
1.3 (1031 reviews)
1.4 (683 reviews)
Reviewer's quote

THEY DO NOT CARE ABOUT YOU AS THE CUSTOMER AT ALL WHAT SO EVER! They take FULL advantage of people who have less than perfect credit. They know they have you by the B**LS and they treat you like *** of the earth. Someone REALLY needs to look into how they charge customers and take advantage of them...

Nena G

...between the myself or customer service many times. I was finally able to have the Entertainment Center delivered to me the last week of Oct. 2019...

Nadine F
Staff
1.4 (995 reviews)
1.8 (598 reviews)
Reviewer's quote

I was one day late on my payment and they called my employer looking for me! The office staff are not trained, their language skills are questionable and I was ripped off. When I told the "collector" that I no longer wanted the couch, he told me to just drop it off at any Rent a Center! when I...

Lee W

...These guys need a new delivery company and a new staff that knows what is going on. :angry: ***..

Vernon D
Reliability
1.4 (906 reviews)
1.3 (585 reviews)
Reviewer's quote

my grandmother passed away and they have Harassed me since she day she passed.

PissedConsumer1720978

I ordered a bedroom set online. They clearly show 2 options one for shipping address and one for billing address. I have a P.O. Box since mail doesn’t arrive at my home. They billed my card but have yet to return the funds to the card since they are now claiming an issue has happened with my...

Eric W

Acceptance Now and Ashley Furniture Pros and Cons

Pros
  • No i dislike their business
  • Furniture
  • 90 same as cash
  • Design of furniture
  • Salesperson
  • Price
Cons
  • Terrible customer service
  • Exceptionally high lease fees
  • With held information
  • Customer service
  • Customer service sucks
  • No one wanted to fix problem

Acceptance Now and Ashley Furniture Most Positive Reviews

Top rated reviews
5

First to all the people who give negative reviews.... If you would read the contract or google what the company is then...

5

Had an excellent experience today. Sales rep Neal Stewart at Fairfield NJ store! Highly recommend.

Acceptance Now and Ashley Furniture Most Critical Reviews

Lowest rated reviews
1

I WENT TO THE COMPANY KIMBRELLS IN GREENVILLE SC AND I DONT REALLY HAVE CREDIT BECAUSE I PAY EVERYTHING CASH. WHEN I...

1

i went to buy a dining set of 6 chairs and 1 table at Mylah Furniture making business as Ashley Furniture, in Brooklyn...

Acceptance Now and Ashley Furniture Latest Reviews

Recent published reviews
1.4

my grandmother passed away and they have Harassed me since she day she passed.

Read all 2151 reviews
1

I ordered a bedroom set online. They clearly show 2 options one for shipping address and one for billing address. I...

Read all 2740 reviews

Acceptance Now and Ashley Furniture Products and Services

Most reviewed product and services
  • Acceptance Now Furniture Leasing (464 reviews)
  • Acceptance Now Customer Care (275 reviews)
  • Acceptance Now Manager (129 reviews)
  • Ashley Furniture Sofa (451 reviews)
  • Ashley Furniture Furniture Set (361 reviews)
  • Ashley Furniture Delivery Service (213 reviews)