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  • 0 ISSUES RESOLVED
  • 262 TOTAL REVIEWS
  • $9K CLAIMED LOSSES
  • $192 AVERAGE LOSS
1.8
Customer service
Staff
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • Large selection 4
  • Young workers 1
  • Was online shopping 1
  • Online shopping 1
  • Nicely laid out store 1

Customers don't like

  • Bad customer service13
  • Misrepresentation of product3
  • Customer service dishonest3
  • Ability to execute online order3
  • Shipping and customer support2
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Sears

Supermarkets and Malls
  • 20 ISSUES RESOLVED
  • 4889 TOTAL REVIEWS
  • $2.5M CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.0
Customer service
Staff
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • Price 19
  • I will like it when they are out of business 10
  • Product 9
  • Nightmare 5
  • Convenience of online ordering 5

Customers don't like

  • Poor customer service163
  • Delivery experience27
  • Service17
  • Home delivery16
  • Lack of accountability9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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