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  • 0 ISSUES RESOLVED
  • 235 TOTAL REVIEWS
  • $7.8K CLAIMED LOSSES
  • $194 AVERAGE LOSS
1.8
Customer service
Staff
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • Large selection 4
  • Was online shopping 1
  • Online shopping 1
  • Nicely laid out store 1
  • Large selectiom 1

Customers don't like

  • Misrepresentation of product3
  • Customer service dishonest3
  • Ability to execute online order3
  • Shipping and customer support2
  • Really bad2
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Sears

Supermarkets and Malls
  • 19 ISSUES RESOLVED
  • 4683 TOTAL REVIEWS
  • $2.3M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.0
Customer service
Staff
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • Price 19
  • I will like it when they are out of business 10
  • Product 9
  • Nightmare 5
  • Convenience of online ordering 5

Customers don't like

  • Poor customer service68
  • Delivery experience27
  • Service17
  • Home delivery17
  • Whole process8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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