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  • 0 ISSUES RESOLVED
  • 258 TOTAL REVIEWS
  • $8.8K CLAIMED LOSSES
  • $196 AVERAGE LOSS
1.8
Customer service
Staff
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • Large selection 4
  • Young workers 1
  • Was online shopping 1
  • Online shopping 1
  • Nicely laid out store 1

Customers don't like

  • Bad customer service13
  • Misrepresentation of product3
  • Customer service dishonest3
  • Ability to execute online order3
  • Shipping and customer support2
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Fitbit

Gadgets and Accessories
Has verified representatives
  • 1 ISSUES RESOLVED
  • 71 COMPANY RESPONSES
  • 121 TOTAL REVIEWS
  • $7.7K CLAIMED LOSSES
  • $168 AVERAGE LOSS
2.8
Customer service
Staff
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • Relatively accurate monitor 3
  • I enjoy the device while it works 3
  • Tracking steps and sleep 2
  • Tracking steps and sleeo 2
  • That i could measure my fitness 2

Customers don't like

  • That it broke so quickly3
  • Company defines disingenuous3
  • Arrogant and ineffective service policy3
  • Warranty2
  • Support service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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