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  • 0 ISSUES RESOLVED
  • 215 TOTAL REVIEWS
  • $7K CLAIMED LOSSES
  • $199 AVERAGE LOSS
1.8
Customer service
Staff
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • Large selection 4
  • Great customer service 1
  • Large selectiom 1
  • Online shopping 1
  • Was online shopping 1

Customers don't like

  • Customer service dishonest3
  • Misrepresentation of product3
  • Ability to execute online order2
  • Really bad1
  • Shipping and customer support1
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Fitbit

Gadgets and Accessories
Has verified representatives
  • 1 ISSUES RESOLVED
  • 3 COMPANY RESPONSES
  • 68 TOTAL REVIEWS
  • $3.8K CLAIMED LOSSES
  • $166 AVERAGE LOSS
1.9
Customer service
Staff
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • Relatively accurate monitor 3
  • Customer service is pleasant 2
  • I enjoy the device while it works 2
  • Tracking steps and sleeo 2
  • Tracking steps and sleep 2

Customers don't like

  • No repairs after 12 month warranty2
  • Arrogant and ineffective service policy2
  • Company defines disingenuous2
  • Time was off1
  • Warranty1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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