PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Academy Sports And Outdoors and Dicks Sporting Goods as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Academy Sports And Outdoors
Dicks Sporting Goods

Academy Sports And Outdoors and Dicks Sporting Goods Overview

Total reviews 623 438
Company responses 0 0
Issues resolved 3 0

Academy Sports And Outdoors and Dicks Sporting Goods Consumer Ratings

Rank
97 out of 947 in Sport Equipment and Accessories category
123 out of 947 in Sport Equipment and Accessories category
Customer service
84 in category
102 in category
Diversity of Products or Services
92 in category
111 in category
Website
79 in category
112 in category
Value for money
85 in category
129 in category

Academy Sports And Outdoors and Dicks Sporting Goods Rating Details

Customer service
1.6
(281 reviews)
1.4
(169 reviews)
Reviewer's quote

Customer service in Athens is awful. They act like my card wouldnt work its an American Express Ive had it over 12 years and the cashier keep putting it in as a debit card which made the PIN code pop up. I told her credit...

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Customer service is awful. Was on hold for over 40 minutes to ask a question about my order that got shipped to a wrong address..

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Diversity of Products or Services
2.4
(206 reviews)
2
(104 reviews)
Reviewer's quote

...Kinda wonder what country these products come from. By the way, for your inconvenience they give you nothing. My last time dealing with this company...

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I three products from *** in the past three months. Two of the three products were missing components. I have called and emailed several times without any competent responses or follow-through...

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Website
2.4
(205 reviews)
2
(117 reviews)
Reviewer's quote

...I then went back to Academy website and was able to order the pair of shoes I wanted. I called Academy customer service and spoke a very nice women that was able to help me. If I were even Associated with Jeffery, he would not even be able to carry Academies trash..

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Wife bought a golf club from a website that had *** Sporting goods all over and was same format as your real one. Come to find out it wasnt. She spent 220...

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Value for money
2.3
(195 reviews)
1.8
(85 reviews)
Reviewer's quote

...I either want the chair or I want my money back..

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...Refund my money. Now. I'm a longtime (10+ year) store customer with 2 kids who also play sports...

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Academy Sports And Outdoors and Dicks Sporting Goods Pros and Cons

Pros
  • Large selection
  • Was online shopping
  • Nicely laid out store
  • I would have rated 0 or minus stars if given the option
  • Variety of sports selection
  • Selection
Cons
  • Bad customer service
  • Extremely poor customer service
  • Way i was treated
  • Customer service
  • Online customer service
  • Staff knowledge

Academy Sports And Outdoors and Dicks Sporting Goods Most Positive Reviews

Top rated reviews
5

Picked up the weekly in store ads. Wanted to buy the advertised HOT DEALS 5 ft.#10257 Fitec Spreader Blue lead Cast...

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5

I don't have a Dick's nearby, but I stop by every chance I have when I head into the city. So I end up shopping online...

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5

John supervisor fixed the problem and sent me a promo code for another new shirt because the one I ordered was damaged

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5

I ordered the sneakers while in the store but we placed an online order at a fixed price and once I had them delivered,...

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Academy Sports And Outdoors and Dicks Sporting Goods Most Critical Reviews

Lowest rated reviews
1

Costomer service was awful. It took one months to recieve a return slip on a large item. Now going on a month to...

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1

I ordered 2 college shirts. On sale. Separate orders.
One for each grandparent. Different states.
Input all my info...

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1

I returned some items I received as gift and got a gift card $150 at the store in spartanburg and gave the card to my...

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1

I bought a golf travel bag from the store at Posner Park, Davenport. It was priced at $179.99, which was on a red ticket...

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Academy Sports And Outdoors and Dicks Sporting Goods Latest Reviews

Recent published reviews
No votes

Ordered on Friday 3-22-24 with overnight delivery. When I checked order # 42954****, no delivery date was listed,...

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No votes

Nothing happened she just took care of business at this time of night. And I appreciate her patients

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1.3

Customer service in Athens is awful. They act like my card wouldnt work its an American Express Ive had it over 12...

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No votes

On Facebook there is an ad for Dick's SG. The Ad was for Asics and they were going cheap. I placed an order. However, I...

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