PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Academy Sports And Outdoors and Shoe Show as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Academy Sports And Outdoors
Shoe Show

Academy Sports And Outdoors and Shoe Show Overview

Total reviews
438
147
Company responses
0
0
Issues resolved
2
1

Academy Sports And Outdoors and Shoe Show Consumer Ratings

Rank
30 out of 246 in Sport Equipment and Accessories category
268 out of 2060 in Footwear and Clothing category
Customer service
25 in category
247 in category
Diversity of Products or Services
31 in category
303 in category
Website
28 in category
318 in category
Value for money
23 in category
173 in category

Academy Sports And Outdoors and Shoe Show Rating Details

Customer service
1.6 (205 reviews)
1.7 (66 reviews)
Reviewer's quote

I walked 10ft directly to customer service and asked if I could return the Marucci Gamer bat if my son didn't like it once he swung it. Manager Kerry stated " No you have to return to company itself ( note it is in Baton Rouge LA , we are in Georgia) I raised my voice and said I purchased this bat...

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I finally get to check out and say to her, "your customer service really sucks" Her response is "okay. " Me:" okay? You haven't greeted a single person in this store since I've been in here. And when I told you that I wanted the shoes, that was an appropriate time to say, sorry I've already put...

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Diversity of Products or Services
2.3 (153 reviews)
2.6 (53 reviews)
Reviewer's quote

...ize is available but didnt know when or if ever that would be very poor serv when you cant tell a customer who has been trying for one year to buy one of your products if its on order or if its never comming back cant tell you anything very poor was told just send it all back will get a credit the sku number for what i want is 112038812 it would be wonderful if someone in your company could tell me if and when that product might be available very dis appointed william bolin 1-864-490-5871 -was ordered ...

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I ordered shoes they came in the wrong size i returned the shoes and have not received my money!!!

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Website
2.4 (148 reviews)
2.5 (50 reviews)
Reviewer's quote

...HOWEVER, an hour later I checked again and now the website says same item is available for pick up at Bunker Hill. I tried calling the store numerous times but no answer. I feel like this is a scam to get customers information..

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...i emailed costumer service & she said theres no orders under my email but when i log in on the website with my email it shows my order. DO NOT ORDER FROM THIS WEBSITE..

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Value for money
2.3 (138 reviews)
2.9 (49 reviews)
Reviewer's quote

Does this guy know about the pandemic? Also does he realize that I came in for an exchange so I can have the VALUED NEW PRODUCT that I paid over $300 for?! Of course I said no. He tells me that I will have to go all the way to 114th street to do the exchange then, which by the way, is 25 mins away....

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...The manager at Shoe Dept Encore didn't care and refused to refund our money. I asked to speak to her boss and she said she was on vacation for an extended amount of time. I should have sent the shoe company the emergency room bill..

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Academy Sports And Outdoors and Shoe Show Pros and Cons

Pros
  • Large selection
  • Large selectiom
  • Was online shopping
  • Shoes and other merchandise
  • Prices
  • Shoes
Cons
  • Bad customer service
  • Misrepresentation of the product
  • Management leaders
  • Customer service
  • Service
  • Rude nasty employees

Academy Sports And Outdoors and Shoe Show Most Positive Reviews

Top rated reviews
5

Academy Sports customer service is awful. Had problems with an online order for almost a month now. NO ONE SEEMS TO CA...

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5

Ride sales woman. Would not let me return shoes... She said they had been worn and they had not. She called us a liar!...

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5

Picked up the weekly in store ads. Wanted to buy the advertised HOT DEALS 5 ft.#10257 Fitec Spreader Blue lead Cast...

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5

Store 1394 in Uvalde Tx . The manager kept up drama with me in the store because of my race and others liked me she...

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Academy Sports And Outdoors and Shoe Show Most Critical Reviews

Lowest rated reviews
1

Called Snelleville Ga store about gazebo that was advertised and told they had it in stock. Drove 18 miles and they did...

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1

Tries to pay partial credit for something and my sister was going to pay the rest. The girl must have been new because...

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1

I returned some items I received as gift and got a gift card $150 at the store in spartanburg and gave the card to my...

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1

My husband bought me a pair of Bearpaw boots @ shoe department encore and I used the cleaner/conditioner that's a...

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Academy Sports And Outdoors and Shoe Show Latest Reviews

Recent published reviews
1

Your commerical on going back to school is racist

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1

I ordered shoes they came in the wrong size i returned the shoes and have not received my money!!!

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No votes

I was driving through Laurel,MS and I was beside one of your Academy truck(#536157) and he was trying to move over in th...

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No votes

I'm trying to find out what happened to the missed pair of shoes i didn't get them and i wanted to know if refund or...

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Academy Sports And Outdoors and Shoe Show Products and Services

Most reviewed product and services
  • Academy Sports And Outdoors Customer Care (93 reviews)
  • Academy Sports And Outdoors Manager (33 reviews)
  • Academy Sports And Outdoors Shipping Service (32 reviews)
  • Shoe Show Manager (18 reviews)
  • Shoe Show Customer Care (17 reviews)
  • Shoe Show Shipping Service (10 reviews)