PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Gander Mountain and Academy Sports And Outdoors as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Gander Mountain
Academy Sports And Outdoors

Gander Mountain and Academy Sports And Outdoors Overview

Total reviews
307
363
Company responses
0
0
Issues resolved
0
1

Academy Sports And Outdoors was first mentioned on PissedConsumer on Jan 8, 2010 and since then this brand received 363 reviews. It is 56 reviews more than Gander Mountain received since Nov 24, 2009.

Gander Mountain and Academy Sports And Outdoors Consumer Ratings

Rank
13 out of 237 in Hunting, Fishing and Camping category
18 out of 260 in Sport Equipment and Accessories category
Customer service
14 in category
19 in category
Diversity of Products or Services
14 in category
20 in category
Product or Service Quality
13 in category
15 in category

Gander Mountain and Academy Sports And Outdoors Rating Details

Customer service
1.5 (121 reviews)
1.5 (171 reviews)
Reviewer's quote

...g up I took a closer look at the bottle and realized that the nozzle had a crack all the way down to the can That's why I did not work and employee or another customer must have dropped it or however happened I did not know but I was sold a faulty product. I went to return it at that time there was a 3-day return policy the manager was not friendly at all and told me that there's nothing that ...

PissedConsumer1709555

Ref to Loss Prevention: I went to the Academy store in Alexandria and attempted to make a purchase with my merchant card. I arrived at the register and surprised and embarrassed to find that my card was flagged as suspicious. I was advised to call Loss Prevention (8-4:30P SMH). I called and made...

Len H
Diversity of Products or Services
2.7 (94 reviews)
2.4 (128 reviews)
Reviewer's quote

I sent my Ruger mini 14 for a simple trigger assembly fix which was caused by gander mountain in the first place after doing a trigger job on said gun. The rifle was fine until the first job and now they have had my gun since 2/4/17 and it's now 3/14/17. I went into store multiple times to just...

PissedConsumer1021353

I ordered from Academy Sports online and they sent me items with security tags still on them so they weren't usable. When I contacted the company they didn't care at all. They didn't offer to take the security tags off, they didn't give an apology for the inconvenience, and they wanted me to pay to...

Billi
Product or Service Quality
2.2 (93 reviews)
2.2 (93 reviews)
Reviewer's quote

...Advertised as a high quality tent. Upon doing my initial set-up my wife and I noticed the material of the bottom of the tent. To start with the color (white) it already looks like I have been using it for 10 years because how stained it is...

Malaki

...I took the pump up to customer service to see if they would give me a discount price since the box was already opened. All I really needed was a pump and no hardware. Anyway, there were six employees at the customer service desk...

Jeffrey L

Gander Mountain and Academy Sports And Outdoors Pros and Cons

Pros
  • I guess you could say the store is cleaned
  • Clean
  • Product
  • Large selection
  • Was online shopping
  • Nicely laid out store
Cons
  • Customer service
  • Poor response to complaint
  • Service
  • Bad customer service
  • Misrepresentation of the product
  • Ability to communicate

Gander Mountain and Academy Sports And Outdoors Most Positive Reviews

Top rated reviews
5

Went to their store in o'fallon Il for a sale they were having. Took their flyer from the newspaper with me to assist...

5

Academy Sports customer service is awful. Had problems with an online order for almost a month now. NO ONE SEEMS TO CA...

Gander Mountain and Academy Sports And Outdoors Most Critical Reviews

Lowest rated reviews
1

My wife & I went to new Gander Mountain in Algonquin,Illinois,(on Randall Rd) to check out handguns looking for a p...

1

Called Snelleville Ga store about gazebo that was advertised and told they had it in stock. Drove 18 miles and they did...

Gander Mountain and Academy Sports And Outdoors Latest Reviews

Recent published reviews
2.2

I bought an RV back in July and I am still waiting for parts and service. I have talked to several people over past...

Read all 307 reviews
1

Purchase Camping Chair with foot rest for Husband this past August 2019. It's November 24th and the foot rest no longer...

Read all 363 reviews

Gander Mountain and Academy Sports And Outdoors Products and Services

Most reviewed product and services
  • Gander Mountain Customer Care (52 reviews)
  • Gander Mountain Manager (34 reviews)
  • Gander Mountain Cashier (10 reviews)
  • Academy Sports And Outdoors Customer Care (87 reviews)
  • Academy Sports And Outdoors Manager (31 reviews)
  • Academy Sports And Outdoors Shipping Service (28 reviews)