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Academy Sports And Outdoors

Sport Equipment and Accessories
  • 0 ISSUES RESOLVED
  • 272 TOTAL REVIEWS
  • $9.4K CLAIMED LOSSES
  • $187 AVERAGE LOSS
1.8
Customer service
Staff
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • Large selection 4
  • Was online shopping 2
  • Large selectiom 2
  • Young workers 1
  • Online shopping 1

Customers don't like

  • Bad customer service13
  • Misrepresentation of the product4
  • Misrepresentation of product4
  • Long order processing time for advertised item4
  • Customer service dishonest4
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Fitbit

Gadgets and Accessories
Has verified representatives
  • 1 ISSUES RESOLVED
  • 104 COMPANY RESPONSES
  • 156 TOTAL REVIEWS
  • $10.4K CLAIMED LOSSES
  • $174 AVERAGE LOSS
2.9
Customer service
Staff
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • I enjoy the device while it works 5
  • Tracking steps and sleep 4
  • Relatively accurate monitor 3
  • Love it when it dosnt fall apart 3
  • Tracking steps and sleeo 2

Customers don't like

  • That it broke so quickly4
  • Arrogant and ineffective service policy4
  • Warranty3
  • Poor customer relations3
  • No repairs after 12 month warranty3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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