PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Cabelas and Academy Sports And Outdoors as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Cabelas
Academy Sports And Outdoors

Cabelas and Academy Sports And Outdoors Overview

Total reviews
438
409
Company responses
0
0
Issues resolved
2
2

Cabelas and Academy Sports And Outdoors Consumer Ratings

Rank
19 out of 165 in Hunting, Fishing and Camping category
19 out of 226 in Sport Equipment and Accessories category
Customer service
18 in category
22 in category
Website
14 in category
22 in category
Product or Service Quality
16 in category
17 in category
Exchange, Refund and Cancellation Policy
6 in category
10 in category

Cabelas and Academy Sports And Outdoors Rating Details

Customer service
1.3 (188 reviews)
1.5 (193 reviews)
Reviewer's quote

I called customer service on 5/8 to inquire about my order and was told it shipped on 4/28, but there was no further info due to it coming from the manufacturer. The second time I asked if we couldnt contact the manufacturer to check (after the rep was very rude) I was hung up on. I called back an...

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...Customer Service for this store in Jackson, TN should be rated 0, it really does not exist at all. I have NEVER been treated so rudely!..

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Website
2.4 (145 reviews)
2.4 (141 reviews)
Reviewer's quote

...I called website customer service for an answer and they blamed it on the store. Its a bait and switch false advertisement. Corporations get sued for this type of stuff...

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...HOWEVER, an hour later I checked again and now the website says same item is available for pick up at Bunker Hill. I tried calling the store numerous times but no answer. I feel like this is a scam to get customers information..

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Product or Service Quality
2.1 (131 reviews)
2.2 (106 reviews)
Reviewer's quote

Bought boat last may called Richfield wi store 9 times to boat management no one has ever reached out to me called customer service they said some one would call me back nope I did not buy a 30000 bass boat so they don’t care made their sale on a cheep boat they don’t care!!!! Reel surprise miss...

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...This was the worst customer service I have ever received and experienced. The company should really look into hiring less combative people to manage their stores. Academy has lost a customer...

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Exchange, Refund and Cancellation Policy
2 (126 reviews)
2 (111 reviews)
Reviewer's quote

When I got to the store in Albuquerque on 11 March, I discovered it was the model number was wrong, so I asked the clerk to cancel the order and issue a refund to my credit card. He said that he would do it and that it would take about 3 days to get the refund. It has been a week and no refund has...

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...The employee NEVER allowed me to check my gun that was held for purchase, and per store policy it's mandatory. I never received a packet with papers. All i had was a receipt after purchase...

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Cabelas and Academy Sports And Outdoors Pros and Cons

Pros
  • Atmosphere
  • Most associates have good attitudes
  • Location
  • Large selection
  • Large selectiom
  • Was online shopping
Cons
  • Customer service
  • Will not shop again
  • Ridiculous answer i received for denying a warranty claim
  • Bad customer service
  • Misrepresentation of the product
  • Management leaders

Cabelas and Academy Sports And Outdoors Most Positive Reviews

Top rated reviews
5

The Cabelas in Springfield, OR is by far the worst I've ever been to. I have visited almost every store in the U.S....

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5

Academy Sports customer service is awful. Had problems with an online order for almost a month now. NO ONE SEEMS TO CA...

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5

I'm not pissed just tired I need an email address for Customer Service to work out a previous mistake. Thank you

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5

Picked up the weekly in store ads. Wanted to buy the advertised HOT DEALS 5 ft.#10257 Fitec Spreader Blue lead Cast...

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Cabelas and Academy Sports And Outdoors Most Critical Reviews

Lowest rated reviews
1

Why Cabala's VISA sucks worse than any other Credit card I have ever known.

I have had a Cabala's Credit Card for ove...

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1

Called Snelleville Ga store about gazebo that was advertised and told they had it in stock. Drove 18 miles and they did...

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1

Recently in Cabela's Richfield WI, picking up a new handgun. Was told by sales person "No Returns!" Told by checkout lad...

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1

I returned some items I received as gift and got a gift card $150 at the store in spartanburg and gave the card to my...

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Cabelas and Academy Sports And Outdoors Latest Reviews

Recent published reviews
No votes

Im still getting emails that I asked to not get.

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1

I walked into 5001 SPID Corpus Christi Texas 78411 location with two friends, all three of us were trying to buy a new...

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4.2

I'm heartbroken, I ordered a firearm I've always wanted, I paid for it and was told to wait to be contacted. I had a...

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1.5

On March 30, 2020, I bought a 9mm Luger EZ Shield at Prattville,
Alabama Store . Background check came back proceed. The...

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Cabelas and Academy Sports And Outdoors Products and Services

Most reviewed product and services
  • Cabelas Customer Care (66 reviews)
  • Cabelas Credit Card (16 reviews)
  • Cabelas Sales Manager (11 reviews)
  • Academy Sports And Outdoors Customer Care (92 reviews)
  • Academy Sports And Outdoors Manager (33 reviews)
  • Academy Sports And Outdoors Shipping Service (31 reviews)