PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bass Pro Shops and Academy Sports And Outdoors as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bass Pro Shops
Academy Sports And Outdoors

Bass Pro Shops and Academy Sports And Outdoors Overview

Total reviews
525
363
Company responses
185
0
Issues resolved
4
1

Bass Pro Shops was first mentioned on PissedConsumer on Sep 10, 2007 and since then this brand received 525 reviews. It is 162 reviews more than Academy Sports And Outdoors received since Jan 8, 2010. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Bass Pro Shops customer support team than with Academy Sports And Outdoors customer service.

Bass Pro Shops and Academy Sports And Outdoors Consumer Ratings

Rank
8 out of 238 in Hunting, Fishing and Camping category
18 out of 260 in Sport Equipment and Accessories category
Customer service
7 in category
19 in category
Website
9 in category
20 in category
Discounts and Special Offers
8 in category
7 in category

Bass Pro Shops and Academy Sports And Outdoors Rating Details

Customer service
2 (218 reviews)
1.5 (171 reviews)
Reviewer's quote

...So I called customer service and they tell me If you don’t have a receipt you can not return..

Kimberly B

Ref to Loss Prevention: I went to the Academy store in Alexandria and attempted to make a purchase with my merchant card. I arrived at the register and surprised and embarrassed to find that my card was flagged as suspicious. I was advised to call Loss Prevention (8-4:30P SMH). I called and made...

Len H
Website
3 (176 reviews)
2.4 (128 reviews)
Reviewer's quote

...used it once and it broke, I returned it and instead of replacing it they brushed me off to a website that made it impossible to contact anyone. It felt like once they have your money your on your own. Its been three years and I don't miss their I dont give a dam treatment at all..

Anthony A

I been trying go to website on careers change password and website does not password reset angela butler arbutler33@earthlink. net can give number so I can call to reset password or so create other account..

angela r
Discounts and Special Offers
2.5 (173 reviews)
2.6 (93 reviews)
Reviewer's quote

Qhat the use if being in the CLUB if yiu cant gwt the discounts ??? Bought 300. 00 in gift cards and a pack of crissbow arrows . total of 365...

Janet P

Employee is so rude.....went in on New Year's day for an exchange, she(TRICIA) acted like she was mad bc she was working. Never looked up, just slamming merchandise around. Went in again today for an exchange for one pair of pants. LONG LINE....The clerk was a guy this time....very nice...he took...

Donna R

Bass Pro Shops and Academy Sports And Outdoors Pros and Cons

Pros
  • Variety of outdoor items
  • Good in store help
  • Product
  • Large selection
  • Was online shopping
  • Nicely laid out store
Cons
  • Customer service
  • Service
  • Sales associate
  • Bad customer service
  • Misrepresentation of the product
  • Ability to communicate

Bass Pro Shops and Academy Sports And Outdoors Most Positive Reviews

Top rated reviews
5

Whenever I go to the Bass Pro Shops store (Sevierville, TN) I take a flashlight because the lighting is so poor. I am an...

5

Academy Sports customer service is awful. Had problems with an online order for almost a month now. NO ONE SEEMS TO CA...

Bass Pro Shops and Academy Sports And Outdoors Most Critical Reviews

Lowest rated reviews
1

Remington corelock sale Bass Pro had only information on the ammo was $2 off rebate on Remmington Core-lock. Even...

1

Called Snelleville Ga store about gazebo that was advertised and told they had it in stock. Drove 18 miles and they did...

Bass Pro Shops and Academy Sports And Outdoors Latest Reviews

Recent published reviews

I just wonder why you do not carry any fishing rods made in the USA

Read all 525 reviews
1

Purchase Camping Chair with foot rest for Husband this past August 2019. It's November 24th and the foot rest no longer...

Read all 363 reviews

Bass Pro Shops and Academy Sports And Outdoors Products and Services

Most reviewed product and services
  • Bass Pro Shops Customer Care (93 reviews)
  • Bass Pro Shops Manager (31 reviews)
  • Bass Pro Shops Shipping Service (20 reviews)
  • Academy Sports And Outdoors Customer Care (87 reviews)
  • Academy Sports And Outdoors Manager (31 reviews)
  • Academy Sports And Outdoors Shipping Service (28 reviews)