PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Academy Sports And Outdoors and Amazon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Academy Sports And Outdoors
Amazon

Academy Sports And Outdoors and Amazon Overview

Total reviews
435
7384
Company responses
0
0
Issues resolved
2
61

Academy Sports And Outdoors and Amazon Consumer Ratings

Rank
29 out of 244 in Sport Equipment and Accessories category
41 out of 313 in Auctions and Marketplaces category
Customer service
27 in category
No votes
Diversity of Products or Services
32 in category
No votes
Website
27 in category
No votes
Exchange, Refund and Cancellation Policy
14 in category
No votes

Academy Sports And Outdoors and Amazon Rating Details

Customer service
1.6 (205 reviews)
No votes
Reviewer's quote

I walked 10ft directly to customer service and asked if I could return the Marucci Gamer bat if my son didn't like it once he swung it. Manager Kerry stated " No you have to return to company itself ( note it is in Baton Rouge LA , we are in Georgia) I raised my voice and said I purchased this bat...

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...text but i cant get because i changed number when i call they cant reset to my new number unless i can tell they last 10 things i ordered from amazon stupid customer service i wont be back happy...

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Diversity of Products or Services
2.4 (152 reviews)
No votes
Reviewer's quote

...ize is available but didnt know when or if ever that would be very poor serv when you cant tell a customer who has been trying for one year to buy one of your products if its on order or if its never comming back cant tell you anything very poor was told just send it all back will get a credit the sku number for what i want is 112038812 it would be wonderful if someone in your company could tell me if and when that product might be available very dis appointed william bolin 1-864-490-5871 -was ordered ...

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By the invasion of this pandemic it has only given another excuse to manage customers below poor services if any service at all. They make it seem as if they are doing us a favor to allow us to buy products from them. ie: Well we allowed you to buy it do you want us to deliver it to you and...

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Website
2.4 (148 reviews)
No votes
Reviewer's quote

...HOWEVER, an hour later I checked again and now the website says same item is available for pick up at Bunker Hill. I tried calling the store numerous times but no answer. I feel like this is a scam to get customers information..

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sir, we are from India and this is third time we have ordered mobile phones in your website, first blackberry z3 got delivered and mobile ring not working, asked customer service and returned, second Samsung m 20 same problem total phone fault, returned, now third time order techno spark 5 and...

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Exchange, Refund and Cancellation Policy
2 (118 reviews)
No votes
Reviewer's quote

On 7/9/2020, only yesterday, I made a phone call to the store to explain the issue and that I would really like an exchange because it was damaged and it cost me over $300, of course any rational person would want the product to be right especially when paying so much. The man on the phone said it...

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00 as a consolation to use as a credit for the cancellation of my order. I appreciate that gesture but it does not compensate for the lost time of my prime subscription, which was practically a month of waiting. Amazon has distinguished itself by meeting its scheduled dates and that is not being...

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Academy Sports And Outdoors and Amazon Pros and Cons

Pros
  • Large selection
  • Large selectiom
  • Was online shopping
  • I really love amazon and this time i was truly disappointed
  • I have used amazon many many times
  • Product selection
Cons
  • Bad customer service
  • Misrepresentation of the product
  • Management leaders
  • Poor customer service
  • Unhelpful customer service
  • No manager follow up

Academy Sports And Outdoors and Amazon Most Positive Reviews

Top rated reviews
5

Academy Sports customer service is awful. Had problems with an online order for almost a month now. NO ONE SEEMS TO CA...

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5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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5

Picked up the weekly in store ads. Wanted to buy the advertised HOT DEALS 5 ft.#10257 Fitec Spreader Blue lead Cast...

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5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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Academy Sports And Outdoors and Amazon Most Critical Reviews

Lowest rated reviews
1

Called Snelleville Ga store about gazebo that was advertised and told they had it in stock. Drove 18 miles and they did...

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1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1

I returned some items I received as gift and got a gift card $150 at the store in spartanburg and gave the card to my...

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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Academy Sports And Outdoors and Amazon Latest Reviews

Recent published reviews
3.2

I entered Buford GA store phone # 470-323-5621 on 07/15/2020 @4pm. To purchase wood bats for my 30yr old son's birthday...

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No votes

I cant use the Amazon pay balances on

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1.2

I went Academy to buy some fishing supplies and possibly some ammunition. I went to the ammunition and gun counter and...

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No votes

I ordered pack of 5 panties of amante .but I got 3 panties

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Academy Sports And Outdoors and Amazon Products and Services

Most reviewed product and services
  • Academy Sports And Outdoors Customer Care (93 reviews)
  • Academy Sports And Outdoors Manager (33 reviews)
  • Academy Sports And Outdoors Shipping Service (32 reviews)
  • Amazon Shipping Service (513 reviews)
  • Amazon Customer Care (388 reviews)
  • Amazon Account (367 reviews)