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Academy Bus

Transport
  • 0 ISSUES RESOLVED
  • 95 TOTAL REVIEWS
  • $1.9K CLAIMED LOSSES
  • $189 AVERAGE LOSS
1.5
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Prime time service 1

Customers don't like

  • Customer complains ignored5
  • Flippant about satisfaction4
  • Cancel service with not warning3
  • Timeliness getting worse2
  • Unreliable schedule1
Delete
  • 2 ISSUES RESOLVED
  • 557 TOTAL REVIEWS
  • $320K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.6
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Finally getting home 7
  • Worse customer service at any level 4
  • Worst 3
  • Pricing and available flights 2
  • Service afforded me in first class 2

Customers don't like

  • Poor customer service26
  • Customer relations24
  • Delay after delay13
  • Lack of help resolving issues10
  • Rude attendant9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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