Start a new comparison
Delete
  • 0 ISSUES RESOLVED
  • 56 TOTAL REVIEWS
  • $15.5K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.8
Customer service
Billing Practices
Diversity of Products or Services
Website
Turnaround Time
  • Service 1
  • Quick turnaround 1
  • Good rates on freight 1
  • Easy load and move 1

Customers don't like

  • Claims department does not investigate3
  • Dishonest communications2
  • Lost shipments1
  • Long transit times1
  • Horrible customer service1
Delete

Ups

Shipping
  • 23 ISSUES RESOLVED
  • 4893 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $914 AVERAGE LOSS
1.4
Customer service
Billing Practices
Diversity of Products or Services
Website
Turnaround Time
  • Tracking tool 22
  • Tracking our packages 5
  • Its just this order i am very upset with ups about 5
  • Transport time 3
  • Seem like a good service for the most part 3

Customers don't like

  • Poor customer service169
  • Delivery51
  • Unethical business practices30
  • Customer service agent30
  • Incompetent delivery driver23
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel