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ABF Freight System

Transportation and Logistics
  • 0 ISSUES RESOLVED
  • 57 TOTAL REVIEWS
  • $16K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.9
Customer service
Diversity of Products or Services
Website
Turnaround Time
Exchange, Refund and Cancellation Policy
  • Service 1
  • Quick turnaround 1
  • Good rates on freight 1
  • Easy load and move 1

Customers don't like

  • Claims department does not investigate3
  • Dishonest communications2
  • Worst customer service ever starting with brad a supervisor1
  • Lost shipments1
  • Long transit times1
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Ups

Transportation and Logistics
  • 24 ISSUES RESOLVED
  • 5037 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $928 AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Website
Turnaround Time
Exchange, Refund and Cancellation Policy
  • Tracking tool 22
  • Tracking our packages 5
  • Its just this order i am very upset with ups about 5
  • Transport time 3
  • Seem like a good service for the most part 3

Customers don't like

  • Poor customer service170
  • Delivery51
  • Unethical business practices30
  • Customer service agent30
  • Incompetent delivery driver23
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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