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Delete
  • 0 ISSUES RESOLVED
  • 51 TOTAL REVIEWS
  • $15.5K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.8
Customer service
Billing Practices
Diversity of Products or Services
Turnaround Time
Website
  • Easy load and move 1
  • Good rates on freight 1
  • Quick turnaround 1
  • Service 1

Customers don't like

  • Claims department does not investigate3
  • Dishonest communications2
  • Demanded full payment even when short on delivery1
  • Lost shipments1
  • Long transit times1
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Ups

Shipping
  • 21 ISSUES RESOLVED
  • 4647 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $913 AVERAGE LOSS
1.4
Customer service
Billing Practices
Diversity of Products or Services
Turnaround Time
Website
  • Tracking tool 22
  • Its just this order i am very upset with ups about 5
  • Tracking our packages 5
  • Phone number to chase up 3
  • Transport time 3

Customers don't like

  • Poor customer service64
  • Delivery52
  • Customer service agent30
  • Unethical business practices30
  • Incompetent delivery driver21
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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