PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Old Dominion Freight Line and ABF Freight System as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Old Dominion Freight Line
ABF Freight System

Old Dominion Freight Line and ABF Freight System Overview

Total reviews
24
101
Company responses
0
0
Issues resolved
0
0

ABF Freight System was first mentioned on PissedConsumer on Nov 8, 2010 and since then this brand received 101 reviews. It is 77 reviews more than Old Dominion Freight Line received since Jun 4, 2010.

Old Dominion Freight Line and ABF Freight System Consumer Ratings

Rank
245 out of 1689 in Transportation and Logistics category
125 out of 1689 in Transportation and Logistics category
Customer service
354 in category
104 in category
Value for money
297 in category
89 in category
Product or Service Quality
323 in category
86 in category

According to consumer ratings and reviews, ABF Freight System ranks 120 points higher in the Transportation and Logistics category than Old Dominion Freight Line. People gave Old Dominion Freight Line 1 stars for Customer service criterion in Transportation and Logistics category and it is 28 points higher than the worst rated brand in this category. At the same time, ABF Freight System was rated 1.4 stars for Customer service criterion in this category and it is 278 points higher than the worst rated brand in this category. If we look at Value for money criterion, than we see that ABF Freight System has a higher rating than Old Dominion Freight Line. Regarding Product or Service Quality criterion, consumers gave Old Dominion Freight Line 1 stars and it is 84% worse than other in category. ABF Freight System however was rated 1.5 stars and it is 77% greater than other in category.

Old Dominion Freight Line and ABF Freight System Rating Details

Customer service
1 (8 reviews)
1.4 (46 reviews)
Reviewer's quote

Shipment was set for delivery on OD according to the web site and a call to their so called customer service (paid lier) after 4 calls at 5 they finally admitted the shipment was in another town and a crew of 4 to unload my shipment sat and waited THEY WERE PAID to wait OD cant figure why I am...

Jack G

I SHIPPED MY STUFF FROM MONTREAL TO TEXAS FOR 450 CANADIAN DOLLAR WITH A LOCAL COMPANY, I PAYED 1000$ USD TO SHIP THEM BACK WITH ABF . WILL NO DO BUSINESS WITH THIS COMPANY AGAIN.

CHARLES A
Value for money
1 (7 reviews)
1.5 (35 reviews)
Reviewer's quote

Old dominion lost an irreplaceable items they don’t care. They lost 2 irreplaceable antique rudders for my antique yacht I’ve been calling for over a month. They know they had them they just don’t know where they are. An insurance check won’t make me whole. These parts are irreplaceable. I have to...

Peter N

...Wasted time = loss of money to most of us who work. This company needs to pay up! Call class action attorneys in your city to start class actions everywhere this company screws people over..

Fuck Y
Product or Service Quality
1 (6 reviews)
1.5 (42 reviews)
Reviewer's quote

...Waited over a week for a response, and still don’t have the damaged product picked up. Don’t use this company..

Marc

Waited for eight hours for a delivery of a 25 foot light pole that I was assured was showing up but somehow they lost it at 5 o'clock.

Craig H

Old Dominion Freight Line and ABF Freight System Pros and Cons

Pros
  • Customer service were great lier
  • Service
  • Quick turnaround
  • Online portal
Cons
  • Wasting my money and time it didnt cost od anything
  • Totally unreliable
  • Horrible customer service
  • Dishonest communications

Old Dominion Freight Line and ABF Freight System Most Positive Reviews

Top rated reviews
No votes
5

ABF recently moved me from Chicago to Tucson. Everything went perfect, and every contact with every employee,(except...

Old Dominion Freight Line and ABF Freight System Most Critical Reviews

Lowest rated reviews
1

The delivery was scheduled for the 30th as an estimate it didn't come in till the 31st which I didn't get a call till...

1

"I ordered a 3.5 ton Heat Pump condenser on July 17th. The product was shipped timely with an unreliable freight...

Old Dominion Freight Line and ABF Freight System Latest Reviews

Recent published reviews

In an attack on a family member, which would also be an attack on her daughter

Read all 24 reviews
1

Purchased a tub around and Amazon used ABF shipping. That was a mistake on Amazon. They should have used UPS, USPS, or...

Read all 101 reviews

Old Dominion Freight Line and ABF Freight System Products and Services

Most reviewed product and services
  • Old Dominion Freight Line Delivery Service (14 reviews)
  • Abf Freight System Delivery Service (46 reviews)
  • Abf Freight System Customer Care (7 reviews)
  • Abf Freight System Moving Service (3 reviews)