PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about ABF Freight System and Old Dominion Freight Line as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

ABF Freight System
Old Dominion Freight Line

ABF Freight System and Old Dominion Freight Line Overview

Total reviews
109
24
Company responses
0
0
Issues resolved
0
0

ABF Freight System and Old Dominion Freight Line Consumer Ratings

Rank
154 out of 1047 in Transportation and Logistics category
261 out of 1047 in Transportation and Logistics category
Customer service
115 in category
392 in category
Product or Service Quality
104 in category
352 in category
Tracking Tool
69 in category
113 in category
Value for money
102 in category
325 in category

ABF Freight System and Old Dominion Freight Line Rating Details

Customer service
1.3 (51 reviews)
1 (8 reviews)
Reviewer's quote

...Talked with a customer service person to try and understand what happened...

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Shipment was set for delivery on OD according to the web site and a call to their so called customer service (paid lier) after 4 calls at 5 they finally admitted the shipment was in another town and a crew of 4 to unload my shipment sat and waited THEY WERE PAID to wait OD cant figure why I am...

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Product or Service Quality
1.5 (48 reviews)
1 (6 reviews)
Reviewer's quote

...So I called them to see where my delivery is, they said they don't service my area in the morning. You got me once ABF, never again..

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...Waited over a week for a response, and still don’t have the damaged product picked up. Don’t use this company..

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Tracking Tool
1.8 (44 reviews)
1.4 (5 reviews)
Reviewer's quote

...The shipment was supposed to arrive on 7/12/19 according to the tracking information I got. It is 7/12/19 and still no phone call to my customer. I am not happy at all...

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My dad is a turcker since he was 18. I know a few things about trucking. Cutring across 3 lanes to exit at the last minute causeing almost accidents is not safe! How did you get your CDL, and all that just to get back on the freeway because it was the wrong exit.so trailer 604262 driver, learn to...

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Value for money
1.5 (42 reviews)
1 (7 reviews)
Reviewer's quote

...After price comparisons decided to go with ABF to save money. It was a mistake. We arent professional movers, and we arent spring chickens either, so we hired a local professional moving company to load and pack our truck...

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Old dominion lost an irreplaceable items they don’t care. They lost 2 irreplaceable antique rudders for my antique yacht I’ve been calling for over a month. They know they had them they just don’t know where they are. An insurance check won’t make me whole. These parts are irreplaceable. I have to...

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ABF Freight System and Old Dominion Freight Line Pros and Cons

Pros
  • Service
  • Quick turnaround
  • Online portal
  • Customer service were great lier
Cons
  • Totally unreliable
  • Horrible customer service
  • Dishonest communications
  • Wasting my money and time it didnt cost od anything

ABF Freight System and Old Dominion Freight Line Most Positive Reviews

Top rated reviews
5

ABF recently moved me from Chicago to Tucson. Everything went perfect, and every contact with every employee,(except...

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No votes
5

ABF was to deliver one pallet to my home in Marion, Ohio (city), today, 1/10/17. They called me yesterday to make...

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No votes

ABF Freight System and Old Dominion Freight Line Most Critical Reviews

Lowest rated reviews
1

"I ordered a 3.5 ton Heat Pump condenser on July 17th. The product was shipped timely with an unreliable freight...

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1

The delivery was scheduled for the 30th as an estimate it didn't come in till the 31st which I didn't get a call till...

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1

Very disappointed in ABF. They called my cousin yesterday to schedule a delivery, he told them he was not expecting some...

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1

My dad is a turcker since he was 18. I know a few things about trucking. Cutring across 3 lanes to exit at the last...

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ABF Freight System and Old Dominion Freight Line Latest Reviews

Recent published reviews
1

No forklift or lift gate this is a sad *** business

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No votes

In an attack on a family member, which would also be an attack on her daughter

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1

Not sure. Seems I was being considered for a driving job near Sheboygan,WI. Attempted to respond, now nothing?

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1

On September 10,2019 at 12:45pm Old Dominion Freight line truck with trailer try to make U Turn on our property(what...

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ABF Freight System and Old Dominion Freight Line Products and Services

Most reviewed product and services
  • Abf Freight System Delivery Service (47 reviews)
  • Abf Freight System Customer Care (9 reviews)
  • Abf Freight System Moving Service (4 reviews)
  • Old Dominion Freight Line Delivery Service (15 reviews)