PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about FlatRate Moving and ABF Freight System as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

FlatRate Moving

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ABF Freight System

FlatRate Moving and ABF Freight System Overview

Total reviews
Company responses
Issues resolved

ABF Freight System was first mentioned on PissedConsumer on Nov 8, 2010 and since then this brand received 103 reviews. It is 85 reviews more than FlatRate Moving received since Jun 25, 2010.

FlatRate Moving and ABF Freight System Consumer Ratings

122 out of 714 in Moving and Storage category
136 out of 1509 in Transportation and Logistics category
Customer service
154 in category
103 in category
Exchange, Refund and Cancellation Policy
126 in category
81 in category
Price Affordability
90 in category
105 in category

FlatRate Moving and ABF Freight System Rating Details

Customer service
1 (11 reviews)
1.3 (49 reviews)
Reviewer's quote

Appalling customer service and poor performing removalists. Paid a premium for air freight for a international moved (assured two week delivery) almost six week later goods arrived, poor communication throughout, no update on delay, still no compensation despite me having an empty rented house at...


...Talked with a customer service person to try and understand what happened...

Exchange, Refund and Cancellation Policy
1 (10 reviews)
1.4 (30 reviews)
Reviewer's quote

We moved from Fort Lauderdale to Los Angeles area. Company gave a 14 business days window for move-in with 24 hours notice. I called as soon as we closed the house and begged them to deliver sooner but they said it was not possible. I just had to wait. Yet, they did not give us 24 hours notice and...


I was supposed to have an item of furniture delievered last week and it was a 2 person job. The delivery person called me before the delivery last week to tell me there wasn't 2 persons to deliever it and I didn't want the item to get damaged so i rescheduled it for this week. ABF marked down that...

Angela N
Price Affordability
1.2 (9 reviews)
1.8 (31 reviews)
Reviewer's quote

...All of our boxes were damaged - they piled boxes on top of boxes - furniture what ever it was no regard of label (Breakables/Fragile) - They quoted me a price on Blankets - then charged me more - This has been our worst moving experience - even day labors or non professional movers care more about our stuff than these guys!! Once they got paid they...


...After price comparisons decided to go with ABF to save money. It was a mistake. We arent professional movers, and we arent spring chickens either, so we hired a local professional moving company to load and pack our truck...


FlatRate Moving and ABF Freight System Pros and Cons

No votes
  • Service
  • Quick turnaround
  • Online portal
  • Run around
  • Poor customer service
  • Want to charge me for their mistakes
  • Totally unreliable
  • Horrible customer service
  • Dishonest communications

FlatRate Moving and ABF Freight System Most Positive Reviews

Top rated reviews
No votes

ABF recently moved me from Chicago to Tucson. Everything went perfect, and every contact with every employee,(except...

FlatRate Moving and ABF Freight System Most Critical Reviews

Lowest rated reviews

The New York City location is the worst. They lie to the customer's by creating a out of this work experience like...


"I ordered a 3.5 ton Heat Pump condenser on July 17th. The product was shipped timely with an unreliable freight...

FlatRate Moving and ABF Freight System Latest Reviews

Recent published reviews

I would not recommend these people to anyone. The movers damaged a lot of my items and destroyed my walls. One of my...

Read all 18 reviews

Horrible delivery. Scheduled between 8 and 12, no show and no call. So I called them to see where my delivery is, they s...

Read all 103 reviews

FlatRate Moving and ABF Freight System Products and Services

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