PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about ABF Freight System and Fedex as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

ABF Freight System
Fedex

ABF Freight System and Fedex Overview

Total reviews 110 5676
Company responses 0 0
Issues resolved 0 36

ABF Freight System and Fedex Consumer Ratings

Rank
156 out of 1074 in Transportation and Logistics category
176 out of 1074 in Transportation and Logistics category
Customer service
117 in category
137 in category
Product or Service Quality
103 in category
130 in category
Tracking Tool
68 in category
80 in category
Value for money
108 in category
130 in category

ABF Freight System and Fedex Rating Details

Customer service
1.3 (51 reviews)
1.2 (1891 reviews)
Reviewer's quote

...Talked with a customer service person to try and understand what happened...

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I immediately contacted Fedex customer service to report this and have them pick it up to deliver to the correct address. On 10/18/20 I still had not seen or heard from Fedex to pick up the package so I called again. Today is 10/21/20 and I have just placed my 3rd call to report this issue and...

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Product or Service Quality
1.5 (48 reviews)
1.3 (1550 reviews)
Reviewer's quote

...So I called them to see where my delivery is, they said they don't service my area in the morning. You got me once ABF, never again..

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...Poor customer service, never will I ever use FedEx again. This is the 3rd time I have had issues with FedEx delivery. They hire people that throw your packages with disregard to the content, my husband witnessed first hand as he happened to be standing at the window when his package was delivered...

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Tracking Tool
1.8 (45 reviews)
1.7 (1459 reviews)
Reviewer's quote

...The shipment was supposed to arrive on 7/12/19 according to the tracking information I got. It is 7/12/19 and still no phone call to my customer. I am not happy at all...

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Tracking states that it was delivered to my front door, but no package was there. This is the 4th time its happened, and no one at Fedex Customer Service has helped, All I get is a runaround, and in the meantime my package is out there somewhere at someone else's house. The previous times it was...

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Value for money
1.5 (43 reviews)
1.2 (1121 reviews)
Reviewer's quote

...If you have a small house they are fine but I would not wast the money if you have a 3 bedroom house or more..

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...If their contracts do not specifically state that they will not utilize FedEx or FedEx smartpost, they will be forced to add it in, or lose our money. We will either utilize UPS or the USPS, as we have never had a problem with either of them!..

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ABF Freight System and Fedex Pros and Cons

Pros
  • Service
  • Quick turnaround
  • Online portal
  • Nada
  • No pros
  • No good
Cons
  • Totally unreliable
  • Horrible customer service
  • Dishonest communications
  • Very poor customer service
  • Customer service
  • Delivery service

ABF Freight System and Fedex Most Positive Reviews

Top rated reviews
5

ABF recently moved me from Chicago to Tucson. Everything went perfect, and every contact with every employee,(except...

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5

I don't understand why Fedex receive a package in Texas haul it to Troutdale, Oregon 40 miles from my home in...

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5

ABF was to deliver one pallet to my home in Marion, Ohio (city), today, 1/10/17. They called me yesterday to make...

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5

Never, ever, will I ever use Fedex Philippines! Or anyone of you out there. Their fees are enormous. The item that I b...

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ABF Freight System and Fedex Most Critical Reviews

Lowest rated reviews
1

"I ordered a 3.5 ton Heat Pump condenser on July 17th. The product was shipped timely with an unreliable freight...

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1

I ordered an item off of amazon.com and the shipper chose fed ex to ship it to me. It was supposed to be delivered...

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1

Very disappointed in ABF. They called my cousin yesterday to schedule a delivery, he told them he was not expecting some...

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1

Fedex Useless Post (Smartpost)
I placed and order that was not supposed to go to Fedex but the disaster happened. The s...

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ABF Freight System and Fedex Latest Reviews

Recent published reviews
1

I was moving from from Omaha Nebraska to fort Myers fl. I call around to different moving companies to get the best...

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1.4

I get FedEx deliveries often, but some drivers seem TOTALLY INCOMPETENT.
Without exception I am told that a package was d...

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1

No forklift or lift gate this is a sad *** business

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1

On 10/16/20 Fedex delivered a package to my address that did not belong to me. I immediately contacted Fedex customer...

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ABF Freight System and Fedex Products and Services

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