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Abercrombie and Fitch

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 51 TOTAL REVIEWS
  • $1.5K CLAIMED LOSSES
  • $104 AVERAGE LOSS
1.8
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Customer service
Website
  • Customer service 1
  • Friendly customer service 1

Customers don't like

  • Customer service2
  • Fact there was no kids clothes1
  • Fat shaming1
  • Kristen1
  • Prices1
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Amazon

Auctions and Internet Stores
  • 14 ISSUES RESOLVED
  • 1175 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Customer service
Website
  • Product selection 15
  • Ease of checkout 6
  • Ease of purchasing 6
  • Most of their products 6
  • Ordering online 5

Customers don't like

  • Poor customer service18
  • Customer service12
  • Attitude7
  • No manager follow up6
  • Poor shipping5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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