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Abercrombie and Fitch

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 54 TOTAL REVIEWS
  • $2.5K CLAIMED LOSSES
  • $158 AVERAGE LOSS
1.9
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Customer service
Discounts and Special Offers
  • Friendly customer service 1
  • Customer service 1

Customers don't like

  • Customer service3
  • Shopaholic or not im done with abercrombie1
  • Shipping1
  • Kristen1
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Amazon

E-commerce
  • 23 ISSUES RESOLVED
  • 1656 TOTAL REVIEWS
  • $750K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Customer service
Discounts and Special Offers
  • Product selection 18
  • Most of their products 9
  • Ordering online 8
  • Ease of checkout 8
  • Ease of purchasing 7

Customers don't like

  • Poor customer service54
  • No manager follow up5
  • Negative feedback not excepted4
  • Delivery hassles4
  • Apathy4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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