PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Abc Warehouse and Sears as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Abc Warehouse
Sears

Abc Warehouse and Sears Overview

Total reviews 295 6475
Company responses 0 871
Issues resolved 0 41

Abc Warehouse and Sears Consumer Ratings

Rank
280 out of 1814 in Appliances and Electronics category
84 out of 334 in Supermarkets and Malls category
Customer service
207 in category
91 in category
Product or Service Quality
168 in category
88 in category
Price Affordability
301 in category
83 in category
Website
211 in category
80 in category

Abc Warehouse and Sears Rating Details

Customer service
1.5 (91 reviews)
1.2 (1933 reviews)
Reviewer's quote

...Customer service is nice because they want a sale. Afterwards is when it all started Fridge started growing mold, master tech came out,said it was a faulty hose. Needless to say they have been out 6 times fixing the same issue...

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...Someone in Customer Service changed without contacting us, and they re-scheduled for September 9, 2020. The technician arrived but could not get the Clothes Washer to work. He then contacted his Manager, and the Manager said that he would get back to me in 48 working hours...

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Product or Service Quality
1.9 (79 reviews)
1.5 (1552 reviews)
Reviewer's quote

This type of bad, angry, insulting attitude and poor service makes it impossible to do business with the company. These drivers may be union because what company would risk their reputation by allowing this treatment of the customer? To make it even worse, they left the cardboard and shipping...

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...After sitting on hold for 3 hours I got them to send another service tech. The condenser has gone bad. Its been over two weeks since reporting the issue and still no resolution...

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Price Affordability
2.3 (79 reviews)
2.2 (1319 reviews)
Reviewer's quote

...Rude employees, not a lot of choices in furniture and definitely not worth the price..

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How can a repair company be in business well that's probably one of the reasons they're going out of business as to they cannot give a customer a price per hour they can only charge $139 to go out to your house to tell you what's wrong which we already know what's wrong we just need to get it fixed...

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Website
2.2 (78 reviews)
1.8 (1488 reviews)
Reviewer's quote

Hand to accept a work call after an extended amount of time.I have had issues with this $1100 LG washing machine since the day I bought it June 2019.Abc will do nothing about it.

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...She assessed a website that was available to her and found that the authorization for the replacement unit was pending. Two days later, I called her and she confirmed the authorization had gone through. However nobody at the Benefits Department ever called me to let me know...

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Abc Warehouse and Sears Pros and Cons

Pros
  • Being able to complain to someone
  • Close to home
  • Swiff delivery
  • Price
  • I will like it when they are out of business
  • Product
Cons
  • Worst purchase ever
  • Customer service
  • Way they interacted with the customer
  • Poor customer service
  • Delivery experience
  • Service

Abc Warehouse and Sears Most Positive Reviews

Top rated reviews
5

My husband and I just moved here to Michigan from Florida. He flips houses for a living and let me say we will be...

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5

I purchased model # 358341950 which is a 18" 42cc chainsaw with extra 14" bar & chain. It was $119.88 on clearance....

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5

i would like to say i had a great shopping experience at abc warehouse. my tv salesman BA was outstanding. i am a...

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5

We bought a new craftsman lawn trator, this is the second season, warrenty out by one month. Uses 1/2 quart of oil...

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Abc Warehouse and Sears Most Critical Reviews

Lowest rated reviews
1

Lowest price Guarantee my butt! I saw an item in their weekly flyer for a Dash Cam I was interested in, sale price was $...

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1

My Mother had a warranty on her air conditioner, a PAID for warranty at that. She has been without a air conditioner...

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1

Tried to return a product that was given to me as a gift, even with the receipt all they can do is refund it to the...

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1

Bought tires there and cant even get car in to get tires serviced. 1 person working counter and one person working in...

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Abc Warehouse and Sears Latest Reviews

Recent published reviews
1.8

Hand to accept a work call after an extended amount of time.
I have had issues with this $1100 LG washing machine since t...

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1

I bought the Kenmore Elite fridge, french door 795. Bought the MSA. Its 2 years old. Fridge door had to be repaired shor...

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1

Bought a microwave in February from ABC Warehouse, missing parts had to go online and order them, then microwave quit...

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No votes

I have ordered my 5th refrigerator now . I gave up on Kenmore products. I ended up spending $507 more for a GE Profile...

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Abc Warehouse and Sears Products and Services

Most reviewed product and services
  • Abc Warehouse Warranty (34 reviews)
  • Abc Warehouse Customer Care (17 reviews)
  • Abc Warehouse Sales Representative (8 reviews)
  • Sears Repair (518 reviews)
  • Sears Delivery Service (480 reviews)
  • Sears Customer Care (473 reviews)