PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Abc Warehouse and Art Van Furniture as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Abc Warehouse
Art Van Furniture

Abc Warehouse and Art Van Furniture Overview

Total reviews
281
948
Company responses
0
0
Issues resolved
0
6

Art Van Furniture was first mentioned on PissedConsumer on Feb 14, 2008 and since then this brand received 948 reviews. It is 667 reviews more than Abc Warehouse received since Apr 24, 2008.

Abc Warehouse and Art Van Furniture Consumer Ratings

Rank
240 out of 2615 in Appliances and Electronics category
281 out of 1894 in Furniture and Decor category
Customer service
194 in category
229 in category
Product or Service Quality
151 in category
254 in category
Staff
154 in category
225 in category

Abc Warehouse and Art Van Furniture Rating Details

Customer service
1.5 (85 reviews)
1.4 (408 reviews)
Reviewer's quote

...Customer service is nice because they want a sale. Afterwards is when it all started Fridge started growing mold, master tech came out,said it was a faulty hose. Needless to say they have been out 6 times fixing the same issue...

Annette A

I spoke to 3 employees who offered zero concern about their poor customer service. The last woman I spoke to was impolite at best and insisted a 25% restocking fee was the only way to process a cancelled order. When I asked why their policy is not to contact customers when there is an issue with...

Erin A
Product or Service Quality
1.9 (74 reviews)
1.5 (378 reviews)
Reviewer's quote

...I got really mad and he did not care and he is like this is the price and I do not have to honor what he said, I said to him what happens to customers service and customer satisfaction, did not care , I told him I was gonna put a review and let the company know what he did , He did not care . This happened on wed Dec-4-19 . Unbelievable I will never recommend this place to anyone...

Johsua

...Horrible customer service skills. I am an 80% disabled Marine Vet. I don't think Art Van understands the power Veterans have bypassing the word and shopping elsewhere! I guess when you sell cheap/substandard furniture you are accountable only to the almighty dollar...

Leroy G
Staff
1.9 (71 reviews)
1.8 (377 reviews)
Reviewer's quote

...We were totally mislead by the staff. We will never buy anything from them again..

PissedConsumer1028756

The sales staff were friendly and not terribly overbearing. When we ordered our couch and loveseat, we were told we would receive a call that they were in stock, which was supposed to be in early October. When we still hadn't been called by the middle of October, I called to check on the status...

PissedConsumer1118909

Abc Warehouse and Art Van Furniture Pros and Cons

Pros
  • Being able to complain to someone
  • Swiff delivery
  • Prompt customer service
  • Floor sales staff was helpfull
  • Initial sales person
  • Selection
Cons
  • Customer service
  • Worst purchase ever
  • Way they interacted with the customer
  • Customer service
  • Service
  • Worst after sale service

Abc Warehouse and Art Van Furniture Most Positive Reviews

Top rated reviews
5

My husband and I just moved here to Michigan from Florida. He flips houses for a living and let me say we will be...

5

Purchased reclinder, repairman comes out, tells me that their is a cracked board and has many thing wrong. When he...

Abc Warehouse and Art Van Furniture Most Critical Reviews

Lowest rated reviews
1

Lowest price Guarantee my butt! I saw an item in their weekly flyer for a Dash Cam I was interested in, sale price was $...

1

Don't buy furniture from art van. It is not well made. I bought Furniture about 2-3 weeks ago and had it delivered. ...

Abc Warehouse and Art Van Furniture Latest Reviews

Recent published reviews
1.4

On December 21, 2019 I was scheduled for the delivery of three living room tables: Two end tables and one coffee table....

Read all 281 reviews
1.4

They do not stand behind warranty. Bed is saggy but mot saggy enough to be replaced. Lying in the bed has the same...

Read all 948 reviews

Abc Warehouse and Art Van Furniture Products and Services

Most reviewed product and services
  • Abc Warehouse Warranty (33 reviews)
  • Abc Warehouse Customer Care (17 reviews)
  • Abc Warehouse Sales Representative (7 reviews)
  • Art Van Furniture Sofa (117 reviews)
  • Art Van Furniture Furniture Set (95 reviews)
  • Art Van Furniture Delivery Service (67 reviews)