PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Abbott Laboratories and Kaiser Permanente as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Abbott Laboratories
Kaiser Permanente

Abbott Laboratories and Kaiser Permanente Overview

Total reviews 38 513
Company responses 0 0
Issues resolved 0 2

Abbott Laboratories and Kaiser Permanente Consumer Ratings

Rank
278 out of 2049 in Hospitals, Clinics and Medical Centers category
111 out of 1086 in Insurance category
Customer service
193 in category
120 in category
Product or Service Quality
156 in category
102 in category
Diversity of Products or Services
186 in category
110 in category
Value for money
153 in category
136 in category

Abbott Laboratories and Kaiser Permanente Rating Details

Customer service
1.7 (13 reviews)
1.4 (213 reviews)
Reviewer's quote

...I contacted the customer service and the rep was not willing to help us (me and my wife). He indirectly said we are lying to him. He said the serial number of the sensor which displays in the phone app doesnt match with the serial number of the defective sensor...

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Not good customer service today did not like the phlebotomist attitude she asked what arm I would like the blood drawn from I suggested either one she chose the right arm first and decided that the left arm was best. She asked me to make a fist she couldn't find a vein I suggested using the flex...

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Product or Service Quality
2 (11 reviews)
1.5 (198 reviews)
Reviewer's quote

I spoke with a Customers Service Rep from Abbott and my defective sensor was replaced with no problem..

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Over the years the quality of care has diminished badly. The staff is rude and many times unkind. If you are a well person that never needs any care, maybe they are the place for you do to insurance cost, but if you are sick and have any type of ongoing medical condition I would not recommend you...

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Diversity of Products or Services
2.3 (10 reviews)
1.7 (162 reviews)
Reviewer's quote

...really? is this how they make money? gypping our hard earned cash on their lousy products? i intend to consult my attorney general about these creeps. i'll be glad when there's another competitor w/a better monitor. abbott sucks!..

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I have a bill for Kaiser services and have been making small payments on it. There is no record for 3 of those payments. Today I received a notice from a collection agency in LA...

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Value for money
1.9 (10 reviews)
1.4 (129 reviews)
Reviewer's quote

They will not answer why they are not prepared to sell via wholesalers/suppliers, and make a little bit less money, so that the pharmacy could get it within 24 hours. I asked them if my sensors would arrive by Wednesday, presuming they would dispatch them on Tuesday after the Bank holiday They...

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Pain issues for over a year with many medical appointments that have no value and extremely inconvenient. Such a small segment of people are conveniently served by downtown. After a year of useless appointments, I see a specialist downtown of course, who does nothing more than ask a few questions...

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Abbott Laboratories and Kaiser Permanente Pros and Cons

Pros
  • Very nice
  • Small drop of blood required for testing
  • Easy to use
  • Doctor
  • Website
  • Some of the nurses are nice
Cons
  • Dont have any
  • Precision is overprice in comparison to others
  • Crap
  • Customer service
  • Rising costs and bad service
  • No good answers

Abbott Laboratories and Kaiser Permanente Most Positive Reviews

Top rated reviews
4.2

Love the way it reads but they are hard to keep on and install.is saying something a bit different. Maybe do a if they...

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5

Belonged to Kaiser S. Calif for 20 yrs and never been dissatisfied. Best ever.

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4

I spoke with a Customers Service Rep from Abbott and my defective sensor was replaced with no problem.

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4.7

I wish to thank Dr EDGARD A SEGURA for his kindness and wisdom for all my visits. My last visit in regard to my chest pa...

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Abbott Laboratories and Kaiser Permanente Most Critical Reviews

Lowest rated reviews
1

The following is an accurate and true summary of Abbott Nutrition's dishonest and unethical conduct that damaged the...

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1

Kaiser Permanente is terribly organized, cares little for customer satisfaction, and appears to want to take money from...

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1

Product delivered wrong readings and I dosed my insulin on that reading and almost went into insulin shock.
Glucose dropp...

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1

My husband and I have had Kaiser for nine years. The first eight years I've had issues with the doctors and the care fo...

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Abbott Laboratories and Kaiser Permanente Latest Reviews

Recent published reviews
1

I bought two 14 day Libre free style sensor from my Pharmacy on October 2nd. When I placed the sensor on my hand,...

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1.8

My coverage started one day ago and I already regret getting involved with Kaiser. I needed to get a Covid test...

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No votes

Capping tablet observed in one tablet of blister pack.

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No votes

Worst doctor/human ever!
She had single focus goals and did not treat me on the whole with all of my health issues. Fortu...

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Abbott Laboratories and Kaiser Permanente Products and Services

Most reviewed product and services
  • Abbott Laboratories Diabetic Test Strip (4 reviews)
  • Kaiser Permanente Medical Care (87 reviews)
  • Kaiser Permanente Doctor (82 reviews)
  • Kaiser Permanente Health Plan (24 reviews)