PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Abbey Dental and Western Dental as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Abbey Dental
Western Dental

Abbey Dental and Western Dental Overview

Total reviews 68 820
Company responses 0 0
Issues resolved 0 7

Abbey Dental and Western Dental Consumer Ratings

Rank
74 out of 407 in Dentistry category
89 out of 407 in Dentistry category
Customer service
58 in category
68 in category
Website
60 in category
82 in category
Diversity of Products or Services
71 in category
81 in category
Reliability
48 in category
61 in category

Abbey Dental and Western Dental Rating Details

Customer service
1.6 (26 reviews)
1.3 (206 reviews)
Reviewer's quote

The receptionists are as dumb as a box of rocks And also dont give a *** about customers. I am now waiting Over and hour and a half for a cleaning. I made appointment three months ago...

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...CA 95051 United States Faintly called at 2:30 and not finished till 4:30 Just for normal check up and cleaning !!! It’s not acceptable at all ! Very poor customer service and unprofessional ! Last time coming here !...

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Website
2.1 (21 reviews)
1.9 (159 reviews)
Reviewer's quote

THEY LIE AND REFUSE TO HONOR A PRICE MATCH THOUGH IT IS CLEARLY LISTED ON THEIR WEBSITE, THE STAFF IS DISHONEST, CONDESCENDING AND COULD NOT CARE LESS ABOUT YOUR PHYSICAL OR EMOTIONAL TRAUMA REGARDING TOOTH LOSS. , THEY CARE ONLY ABOUT MONEY AND HOW FAST YOU CAN PUT IT IN THERE HANDS. THEY REFUSE...

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I checked the Western Dental website and it says that they are now open in San Francisco and how they are going about with the Covid-19 to keep customers safe and their staff safe. Well, that was all great. But I tried calling several times and their answering system says that someone will take my...

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Diversity of Products or Services
1.9 (19 reviews)
1.6 (175 reviews)
Reviewer's quote

$4200 to extract two teeth will contact others for class action lawsuit.Please do not believe one word they say. I was told all other dentist would be double the cost, I was told if I found a cheaper dentist they would reduce it, never in my entire life have I heard anyone and Ive called all over...

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...Western dental has been harassing for payment for services they are not providing. My son has had many issues with his braces, even falling off of his teeth. I was told to make a payment to make an appointment, I did that...

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Reliability
1.6 (17 reviews)
1.3 (139 reviews)
Reviewer's quote

True Las Vegas story: once I found out I have a cavity and it likely needs a crown. My own dentist said $600+ because they only do porcelain. So I called Abbey Dental (you've seen the low price guarantee commercials right? "Call Abbey Dental second opinions are free!")First question I asked: do you...

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Western Dental doesn't answer their phones 99% of the time. When answered, after 1/2 hr. they can't be understood and give the wrong information. I drove 1/2 hour at 8:00 A.M. thru rush hr. traffic to find out they do not have labs for dentures in house.! A couple of weeks later I get a text that...

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Abbey Dental and Western Dental Pros and Cons

Pros
  • Staff and doctor
  • Havnt found any yet
  • Dr and assistant
  • Receptionists
  • Very little
  • X-ray technicians
Cons
  • Denture poor quality and never fit properly
  • Customer service practices
  • Price quality
  • Taken advantage of
  • Very poor customer service
  • Poor customer service

Abbey Dental and Western Dental Most Positive Reviews

Top rated reviews
5

I love Abbey. These people are so sad. Another dentist needs.to inherit them.

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5

I can't even wear the plate they made for me. It has sharp edges and cuts my mouth. I paid them what they asked for....

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5

Went in to have 9 teeth removed to get a denture. I felt like I stepped back into 1960's. Worse shots I have ever had. I...

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5

Great service. I love how they took care of me during treatment.

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Abbey Dental and Western Dental Most Critical Reviews

Lowest rated reviews
1

Number one they do poor quality work and they cheated me out of the work that they've Have over change me. I was...

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1

I had to have WD make my upper denture twice. The bottom denture they made me was so big that I could barely get them in...

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1

I had a dental emergency today and RAOUL LEVITT( dentist) would not help me, because instead of FIXING THE PROBLEM, THEY...

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1

First and LAST TIME,i ckecked with them at 2.pm and after 3 hours Dentist came and spent only 3 minutes and walked way...

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Abbey Dental and Western Dental Latest Reviews

Recent published reviews
1

I had an appointment at 12pm and now its 2.30 the waiting room is packed no social distancing not enough chairs and no...

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No votes

On November 01,2019 I gave the office a cashier's check for 7,194.77 for implant when I gave the letter for approve to m...

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1

$4200 to extract two teeth will contact others for class action lawsuit.Please do not believe one word they say. I was...

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1

Western Dental doesn't answer their phones 99
% of the time. When answered, after 1/2 hr. they can't be understood and gi...

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Abbey Dental and Western Dental Products and Services

Most reviewed product and services
  • Abbey Dental Commercial (4 reviews)
  • Abbey Dental Dentistry Doctor (1 review)
  • Western Dental Doctor (17 reviews)
  • Western Dental Dentistry Doctor (13 reviews)
  • Western Dental Dental Insurance (3 reviews)