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Aarp

Insurance
  • 1 ISSUES RESOLVED
  • 210 TOTAL REVIEWS
  • $2.2M CLAIMED LOSSES
  • $77.8K AVERAGE LOSS
1.6
Customer service
Billing Practices
Staff
Reliability
Diversity of Products or Services
  • Very little 2
  • Insurance and discounts 2
  • Publications and discounts 2
  • Excellent 1
  • Tax preparation aides 1

Customers don't like

  • Customer service5
  • Promoting unscrupulous companies5
  • Billing practice4
  • Lies3
  • Protection of members2
Delete
  • 2 ISSUES RESOLVED
  • 491 TOTAL REVIEWS
  • $860K CLAIMED LOSSES
  • $7.2K AVERAGE LOSS
1.4
Customer service
Billing Practices
Staff
Reliability
Diversity of Products or Services
  • One rep did try to help me 5
  • Not much 4
  • Premiums ok 4
  • Medical claims are processed easily 3
  • Prices on marketplace 2

Customers don't like

  • Being lied to15
  • Useless customer service13
  • Customer service11
  • Lies and the run around7
  • Worst customer service6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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