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Aarp

Insurance
  • 1 ISSUES RESOLVED
  • 204 TOTAL REVIEWS
  • $2.2M CLAIMED LOSSES
  • $77.8K AVERAGE LOSS
1.6
Customer service
Billing Practices
Staff
Reliability
Website
  • Publications and discounts 2
  • Insurance and discounts 2
  • Excellent 1
  • Very little 1
  • Tax preparation aides 1

Customers don't like

  • Customer service5
  • Promoting unscrupulous companies5
  • Billing practice4
  • Lies3
  • Outsourced call center and person not understanding me2
Delete
  • 5 ISSUES RESOLVED
  • 819 TOTAL REVIEWS
  • $2.6M CLAIMED LOSSES
  • $9.7K AVERAGE LOSS
1.5
Customer service
Billing Practices
Staff
Reliability
Website
  • Agent 7
  • Pleasant local agent 7
  • Local agent is great 5
  • Office staff 4
  • Previous claims 4

Customers don't like

  • Customer service24
  • Inability to resolve claim19
  • Really bad service15
  • Assigned agent13
  • Unresponsive agent13
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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