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Aarp

Insurance
  • 1 ISSUES RESOLVED
  • 258 TOTAL REVIEWS
  • $2.2M CLAIMED LOSSES
  • $59.2K AVERAGE LOSS
1.5
Customer service
Billing Practices
Staff
Reliability
  • Very little 2
  • Publications and discounts 2
  • Insurance and discounts 2
  • Tax preparation aides 1
  • I like the product 1

Customers don't like

  • Customer service3
  • Promoting unscrupulous companies2
  • I could not resolve this issue wth customer service2
  • Callous response to problems with sponsored companies2
  • Billing practice2
Delete
  • 6 ISSUES RESOLVED
  • 892 TOTAL REVIEWS
  • $2.8M CLAIMED LOSSES
  • $9.8K AVERAGE LOSS
1.5
Customer service
Billing Practices
Staff
Reliability
  • Pleasant local agent 10
  • Agent 7
  • Local agent is great 5
  • Previous claims 4
  • Office staff 4

Customers don't like

  • Inability to resolve claim10
  • Customer service9
  • Unresponsive agent7
  • Really bad service7
  • Lack of respect and dignity6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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