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Aarp

Insurance
  • 1 ISSUES RESOLVED
  • 260 TOTAL REVIEWS
  • $2.2M CLAIMED LOSSES
  • $59.2K AVERAGE LOSS
1.5
Customer service
Billing Practices
Staff
Diversity of Products or Services
  • Very little 2
  • Publications and discounts 2
  • Insurance and discounts 2
  • Tax preparation aides 1
  • I like the product 1

Customers don't like

  • Customer service3
  • Promoting unscrupulous companies2
  • I could not resolve this issue wth customer service2
  • Callous response to problems with sponsored companies2
  • Billing practice2
Delete
  • 1 ISSUES RESOLVED
  • 802 TOTAL REVIEWS
  • $2.9M CLAIMED LOSSES
  • $69.5K AVERAGE LOSS
1.1
Customer service
Billing Practices
Staff
Diversity of Products or Services
  • Annoying 15
  • Ticking them off 3
  • Fair and easy going 2
  • Brow beating them with my insurance know-how 2
  • Amazing simplicity of there customer service 2

Customers don't like

  • Repeated phone calls19
  • Harassing phone calls all day15
  • Harassing phone calls15
  • False self-representation12
  • Constant phone calls10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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