PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Mutual Of Omaha and AARP as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Mutual Of Omaha
Has Verified Representatives
2.1
AARP
1.5
Mutual Of Omaha
AARP

Mutual Of Omaha and AARP Overview

Total reviews 153 436
Company responses 63 0
Issues resolved 2 1

Mutual Of Omaha and AARP Consumer Ratings

Rank
64 out of 997 in Insurance category
50 out of 256 in Non Profit Organizations category
Customer service
94 in category
40 in category
Website
144 in category
42 in category
Reliability
75 in category
30 in category
Product or Service Quality
99 in category
35 in category

Mutual Of Omaha and AARP Rating Details

Customer service
1.5 (53 reviews)
1.4 (145 reviews)
Reviewer's quote

com , also sent three emails to their customer service email mentioned on their web page. Also sent three emails with the same information through their secured message service and I still keep receiving emails telling me I do not have hazard insurance. When I call I have to wait like 20 minutes to...

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...Consumer Cellular has the worst customer service I have ever experienced. Also, I have been overcharged on my phone bill every month. Delta Dental is the same..

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Website
1.7 (39 reviews)
1.8 (108 reviews)
Reviewer's quote

First lie was that they did not tell people on the Medicare website that their RX part D plan was not supported by Mutual of Omaha, but Express Scripts. Anyone knows that if someone has a product supported by another company that the other company does not care about the customer, just the money...

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The AARP online course website was terrible. The page design and the sign-in procedure were un-usable, It always telling me my password is invaded and reset password did not work. The webpage should be totally resigned by another IT group..

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Reliability
1.6 (37 reviews)
1.4 (125 reviews)
Reviewer's quote

With the new year we changed Medicare part D Prescription Drug Plan.My doc called in a prescription to CVS and by their on line formulary there was no prior authorization needed from Mutual of Omaha. It should have been $2.00 charge at CVS. However, when i got there it was $16 and CVS said M of O...

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I am an AARP member No. 033825***-* . I just wanted to let you know that in my experience you decision to affiliate yourself with United healthcare makes me wonder about my continuing relationship with ASRP. My experience with UHC has been miserable. I attempted to utilize thru AARP the Part D...

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Product or Service Quality
1.6 (34 reviews)
1.4 (129 reviews)
Reviewer's quote

I will never buy a product from a company *** bent on changing our great country. Leave the Indian head alone..

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...No help, talked to like a child, and I would never recommend their service to any senior..

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Mutual Of Omaha and AARP Pros and Cons

Pros
  • Availability of a live operator
  • John wayne cancer insurance
  • Excellent benefits
  • Very little
  • Insurance and discounts
  • Disgusting
Cons
  • Indifferent people
  • It is a headache
  • Customer service is terrible
  • Customer service
  • Promoting unscrupulous companies
  • Service was bad

Mutual Of Omaha and AARP Most Positive Reviews

Top rated reviews
5

I was in a bad motorcycle wreck back in September 2014. I had only had this short-term and long-term disability...

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5

I have been an AARP Member for many years and believe it to be a very worthwhile organization....BUT, no sooner do you...

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5

My initial complaint was that Mutual of Omaha labeled me as an employee of their company which in turn caused my unemplo...

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5

What is going on with all of the women on your cover looking like they are SO young???? With Sally Field looking like...

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Mutual Of Omaha and AARP Most Critical Reviews

Lowest rated reviews
1

Refused a valid claim that I wanted for pregnancy induced hypertension. Only wanted one month of pay as I was returning...

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1

My husband recieved a letter from AARP/SUPPLEMENTAL stating he would receive a 24% decrease in his policy.When he...

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1

7 yrs ago myself, husband and son took out life insurance policies. 14 mos ago I had to close my checking acct. I...

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1

On 1/6/14 I received a mailing offering extended membership rates. It seemed to be a renewal reminder. At first I...

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Mutual Of Omaha and AARP Latest Reviews

Recent published reviews
1.8

With the new year we changed Medicare part D Prescription Drug Plan.
My doc called in a prescription to CVS and by their...

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1

I am an AARP member No. 033825***-* . I just wanted to let you know that in my experience you decision to affiliate your...

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1

We had two term life policies with Mutual of Omaha (Colorado Springs Agent) for many years. After meeting with him on a...

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1

i called to get rates. the ad in this months AARP magazine says customers reported savings including allstate $612...

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Mutual Of Omaha and AARP Products and Services

Most reviewed product and services
  • Mutual Of Omaha Life Insurance (28 reviews)
  • Mutual Of Omaha Claim (9 reviews)
  • Mutual Of Omaha Disability Insurance (9 reviews)
  • Aarp Membership (96 reviews)
  • Aarp Tax Preparation (10 reviews)
  • Aarp Deal (8 reviews)