PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about AARP and Mutual Of Omaha as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

AARP
1.6
Mutual Of Omaha
Has Verified Representatives
2.2
AARP
Mutual Of Omaha

AARP and Mutual Of Omaha Overview

Total reviews 431 148
Company responses 0 58
Issues resolved 1 2

AARP and Mutual Of Omaha Consumer Ratings

Rank
49 out of 270 in Non Profit Organizations category
58 out of 1097 in Insurance category
Customer service
40 in category
94 in category
Product or Service Quality
37 in category
93 in category
Reliability
31 in category
74 in category
Website
42 in category
137 in category

AARP and Mutual Of Omaha Rating Details

Customer service
1.4 (143 reviews)
1.5 (50 reviews)
Reviewer's quote

...Consumer Cellular has the worst customer service I have ever experienced. Also, I have been overcharged on my phone bill every month. Delta Dental is the same..

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com , also sent three emails to their customer service email mentioned on their web page. Also sent three emails with the same information through their secured message service and I still keep receiving emails telling me I do not have hazard insurance. When I call I have to wait like 20 minutes to...

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Product or Service Quality
1.4 (126 reviews)
1.6 (32 reviews)
Reviewer's quote

...I have been very dissatisfied with my service. I have been a member of AARP for many years and have never had this kind of service before. Please fix the problem as soon as possible...

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I will never buy a product from a company *** bent on changing our great country. Leave the Indian head alone..

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Reliability
1.4 (121 reviews)
1.6 (35 reviews)
Reviewer's quote

My spouse was waiting for Social Security back in March. March 17 was his date, but on March 14 the decision was made to shut down the government. My spouse was left with no income or anyway to survive if I had been gone. Although at the time our income suffered, we had a mentally challenged young...

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My mother recently passed away. In going through her paperwork, I discovered her Life insurance policy with MOA. When I called to make a life claim i was told she was past due and the policy was not in effect as result... Well after digging deeper I found the money order receipts she used to pay...

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Website
1.8 (106 reviews)
1.8 (37 reviews)
Reviewer's quote

The AARP online course website was terrible. The page design and the sign-in procedure were un-usable, It always telling me my password is invaded and reset password did not work. The webpage should be totally resigned by another IT group..

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First lie was that they did not tell people on the Medicare website that their RX part D plan was not supported by Mutual of Omaha, but Express Scripts. Anyone knows that if someone has a product supported by another company that the other company does not care about the customer, just the money...

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AARP and Mutual Of Omaha Pros and Cons

Pros
  • Very little
  • Insurance and discounts
  • Disgusting
  • Availability of a live operator
  • John wayne cancer insurance
  • Excellent benefits
Cons
  • Customer service
  • Promoting unscrupulous companies
  • Service was bad
  • Indifferent people
  • It is a headache
  • Customer service is terrible

AARP and Mutual Of Omaha Most Positive Reviews

Top rated reviews
5

I have been an AARP Member for many years and believe it to be a very worthwhile organization....BUT, no sooner do you...

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5

I was in a bad motorcycle wreck back in September 2014. I had only had this short-term and long-term disability...

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5

What is going on with all of the women on your cover looking like they are SO young???? With Sally Field looking like...

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5

My initial complaint was that Mutual of Omaha labeled me as an employee of their company which in turn caused my unemplo...

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AARP and Mutual Of Omaha Most Critical Reviews

Lowest rated reviews
1

My husband recieved a letter from AARP/SUPPLEMENTAL stating he would receive a 24% decrease in his policy.When he...

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1

Refused a valid claim that I wanted for pregnancy induced hypertension. Only wanted one month of pay as I was returning...

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1

On 1/6/14 I received a mailing offering extended membership rates. It seemed to be a renewal reminder. At first I...

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1

7 yrs ago myself, husband and son took out life insurance policies. 14 mos ago I had to close my checking acct. I...

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AARP and Mutual Of Omaha Latest Reviews

Recent published reviews
No votes

I'v been a member of AARP for 21 yrs. and was happy to see an organization that allied (all) older American's concerns...

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No votes

For a person who is terminal, and who has paid for an ADB rider for 15 years, it should be a crime for the insurance...

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1.6

My spouse was waiting for Social Security back in March. March 17 was his date, but on March 14 the decision was made...

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4

My husband and I have had this part D for 23 months. We were on
automatic refills. My husband went to take his med on Nov...

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AARP and Mutual Of Omaha Products and Services

Most reviewed product and services
  • Aarp Membership (96 reviews)
  • Aarp Tax Preparation (10 reviews)
  • Aarp Deal (8 reviews)
  • Mutual Of Omaha Life Insurance (25 reviews)
  • Mutual Of Omaha Disability Insurance (9 reviews)
  • Mutual Of Omaha Claim (9 reviews)