PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about AARP and Mutual Of Omaha as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

AARP

AARP

1.5
Mutual Of Omaha

Mutual Of Omaha

Has Verified Representatives
2.0
AARP
Mutual Of Omaha

AARP and Mutual Of Omaha Overview

Total reviews
421
129
Company responses
0
45
Issues resolved
1
1

AARP and Mutual Of Omaha Consumer Ratings

Rank
42 out of 256 in Non Profit Organizations category
63 out of 1051 in Insurance category
Customer service
35 in category
83 in category
Product or Service Quality
31 in category
88 in category
Reliability
28 in category
59 in category
Website
36 in category
127 in category

AARP and Mutual Of Omaha Rating Details

Customer service
1.4 (139 reviews)
1.6 (44 reviews)
Reviewer's quote

...Consumer Cellular has the worst customer service I have ever experienced. Also, I have been overcharged on my phone bill every month. Delta Dental is the same..

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...They say they are providing the insurance coverage but the customer service is outsourced to Express Scripts. Express Scripts is impossible to deal with and really do not care about Mutual of Omaha customers..

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Product or Service Quality
1.4 (123 reviews)
1.6 (27 reviews)
Reviewer's quote

...I have been very dissatisfied with my service. I have been a member of AARP for many years and have never had this kind of service before. Please fix the problem as soon as possible...

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...Not so, they have farmed out their customer service to Express Scripts. Express Scripts is impossible to deal with and poorly trained in customer service. Mutual of Omaha lied to us all since we were led to believe we would be doing business with Mutual Of Omaha...

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Reliability
1.4 (118 reviews)
1.7 (30 reviews)
Reviewer's quote

I cancelled my membership and was told I was not entitled to a credit back for the time remaining on the annual membership that I paid for because they considered my membership fulfilled. WHAT? I DIDNT PAY A PARTIAL YEAR IN ADVANCE I PAID FOR 12 MONTHS!

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They have always paid my claims within 7 working days of the claim filing. They are always courteous and ready to help. They have paid all preventive screenings for my wife and I. Everything on the policy benefit description was paid with no problems. I was diagnosed with colon cancer and am so...

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Website
1.8 (104 reviews)
1.8 (33 reviews)
Reviewer's quote

The AARP online course website was terrible. The page design and the sign-in procedure were un-usable, It always telling me my password is invaded and reset password did not work. The webpage should be totally resigned by another IT group..

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...Also I never could get the website to work for me to view my paycheck. They never offered direct deposit for me and to have taxes taken out. I could do nothing online...

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AARP and Mutual Of Omaha Pros and Cons

Pros
  • Very little
  • Insurance and discounts
  • Disgusting
  • Availability of a live operator
  • John wayne cancer insurance
  • Excellent benefits
Cons
  • Customer service
  • Promoting unscrupulous companies
  • Service was bad
  • Indifferent people
  • It is a headache
  • Customer service is terrible

AARP and Mutual Of Omaha Most Positive Reviews

Top rated reviews
5

I have been an AARP Member for many years and believe it to be a very worthwhile organization....BUT, no sooner do you...

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5

I was in a bad motorcycle wreck back in September 2014. I had only had this short-term and long-term disability...

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5

What is going on with all of the women on your cover looking like they are SO young???? With Sally Field looking like...

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5

No problem my needs were handled efficiently

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AARP and Mutual Of Omaha Most Critical Reviews

Lowest rated reviews
1

My husband recieved a letter from AARP/SUPPLEMENTAL stating he would receive a 24% decrease in his policy.When he...

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1

Refused a valid claim that I wanted for pregnancy induced hypertension. Only wanted one month of pay as I was returning...

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1

On 1/6/14 I received a mailing offering extended membership rates. It seemed to be a renewal reminder. At first I...

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1

7 yrs ago myself, husband and son took out life insurance policies. 14 mos ago I had to close my checking acct. I...

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AARP and Mutual Of Omaha Latest Reviews

Recent published reviews
No votes

AARP is now fostering online savings accounts with Goldman Sacs. To get you to sign up, Goldman Sacs will pay AARP...

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1

After months of complaining about Mutual of Omaha rx plan and their false advertising I have given up. I wrote the...

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1

In March I sent an email telling you that I had ordered People magazine but it came to me in Spanish. I was then told th...

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No votes

I do not have Mutual of Omaha insurance. This is the account number and routing number from my bank.
Chase Bank Account N...

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AARP and Mutual Of Omaha Products and Services

Most reviewed product and services
  • Aarp Membership (96 reviews)
  • Aarp Customer Care (32 reviews)
  • Aarp Tax Preparation (10 reviews)
  • Mutual Of Omaha Life Insurance (21 reviews)
  • Mutual Of Omaha Disability Insurance (9 reviews)
  • Mutual Of Omaha Claim (8 reviews)