PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about AARP and GEICO as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

AARP
GEICO

AARP and GEICO Overview

Total reviews
423
1248
Company responses
0
0
Issues resolved
1
9

AARP and GEICO Consumer Ratings

Rank
42 out of 256 in Non Profit Organizations category
153 out of 1052 in Insurance category
Customer service
35 in category
144 in category
Product or Service Quality
32 in category
111 in category
Reliability
28 in category
109 in category
Website
36 in category
101 in category

AARP and GEICO Rating Details

Customer service
1.4 (139 reviews)
1.3 (510 reviews)
Reviewer's quote

...Consumer Cellular has the worst customer service I have ever experienced. Also, I have been overcharged on my phone bill every month. Delta Dental is the same..

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...make an automated phone call, send a text message or eMail about how a payment didnt process and let your policy expire without you knowing! What type of customer service is that? They sent me text messages before about receiving a payment, why not when a payment doesnt process? My card was compromised and the bank sent me a new one and credited me back the fraudulent purchases made by the criminals. Im sure this has happened to other people and...

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Product or Service Quality
1.4 (123 reviews)
1.4 (463 reviews)
Reviewer's quote

...I have been very dissatisfied with my service. I have been a member of AARP for many years and have never had this kind of service before. Please fix the problem as soon as possible...

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...Avoid geico and auto body and collision or you will be sorry, useless reps, poor repair quality and no follow up by geico. So now the shop got bought out by another company and my car is still not repaired correctly. So a bunch of run arounds and excuses until the company goes out of biz..

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Reliability
1.4 (118 reviews)
1.3 (380 reviews)
Reviewer's quote

I cancelled my membership and was told I was not entitled to a credit back for the time remaining on the annual membership that I paid for because they considered my membership fulfilled. WHAT? I DIDNT PAY A PARTIAL YEAR IN ADVANCE I PAID FOR 12 MONTHS!

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I purchased a policy over a month ago and can not get resolution on policy. I keep getting bounced around from GEICO agent to Occidental and neither say they can help due to virus. I have been told the home inspection would be done in 3 days and its been over a month and they still cant tell me...

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Website
1.8 (104 reviews)
1.9 (389 reviews)
Reviewer's quote

The AARP online course website was terrible. The page design and the sign-in procedure were un-usable, It always telling me my password is invaded and reset password did not work. The webpage should be totally resigned by another IT group..

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...As a fun fact, I went on their website and got a quote and can you guess what happened? YUP, it was lower than what I'm paying now. Same company, same person, 2 quotes. How is this even legal? Cancelling these *** today..

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AARP and GEICO Pros and Cons

Pros
  • Very little
  • Insurance and discounts
  • Disgusting
  • Price
  • Horribble
  • Good at taking your money
Cons
  • Customer service
  • Promoting unscrupulous companies
  • Service was bad
  • Customer service
  • Inability to resolve issues
  • Poor treatment of customers

AARP and GEICO Most Positive Reviews

Top rated reviews
5

I have been an AARP Member for many years and believe it to be a very worthwhile organization....BUT, no sooner do you...

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5

I have been an insured driver for 46 years with no accidents or insurance claims. I backed into my daughters Honda in...

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5

What is going on with all of the women on your cover looking like they are SO young???? With Sally Field looking like...

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5

I received a registered letter from GEICO that they are cancelling my policy because i have 3 no fault claims in the...

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AARP and GEICO Most Critical Reviews

Lowest rated reviews
1

My husband recieved a letter from AARP/SUPPLEMENTAL stating he would receive a 24% decrease in his policy.When he...

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1

A Geiko insured person backed into me. geiko emailed me and accepted responsibility 1 month ago. I got car repaired. I...

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1

On 1/6/14 I received a mailing offering extended membership rates. It seemed to be a renewal reminder. At first I...

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1

In January my daughter was to get her drivers license coming soon. I called the local Geico office and talked to Lori....

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AARP and GEICO Latest Reviews

Recent published reviews
No votes

Have not heard from them at all.

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2.5

I called your company each year and complained that you kept raising my rate while value of my vehicles kept decreasing....

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No votes

I am just about done with this!! will just find something else on another app.....

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No votes

I am sad! They aren't showing the clogger's! Why?

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AARP and GEICO Products and Services

Most reviewed product and services
  • Aarp Membership (96 reviews)
  • Aarp Customer Care (32 reviews)
  • Aarp Tax Preparation (10 reviews)
  • Geico Auto Insurance (372 reviews)
  • Geico Auto Claim (172 reviews)
  • Geico Claim (151 reviews)