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AARP

Non Profit Organizations
  • 1 ISSUES RESOLVED
  • 267 TOTAL REVIEWS
  • $2.2M CLAIMED LOSSES
  • $59.2K AVERAGE LOSS
1.5
Customer service
Staff
Website
  • Very little 2
  • Publications and discounts 2
  • Insurance and discounts 2
  • Tax preparation aides 1
  • I like the product 1

Customers don't like

  • Customer service6
  • Promoting unscrupulous companies2
  • I could not resolve this issue wth customer service2
  • Callous response to problems with sponsored companies2
  • Billing practice2
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Envision Rx Plus

Drug Stores and Drugs
  • 1 ISSUES RESOLVED
  • 120 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $4.5K AVERAGE LOSS
1.4
Customer service
Staff
Website
  • Low premium 2
  • Encrypted emails 2
  • Sales 1
  • Price 1
  • Polite customer service but no solving of problem 1

Customers don't like

  • Misinformed customer service7
  • Customer service7
  • Disinterested and lack of information of representative on phone5
  • Tedious exceptions process4
  • Waiting until i was out of meds before deciding an issue3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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