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Aarp

Insurance
  • 1 ISSUES RESOLVED
  • 204 TOTAL REVIEWS
  • $2.2M CLAIMED LOSSES
  • $77.8K AVERAGE LOSS
1.6
Customer service
Staff
Diversity of Products or Services
Website
  • Publications and discounts 2
  • Insurance and discounts 2
  • Excellent 1
  • Very little 1
  • Tax preparation aides 1

Customers don't like

  • Customer service5
  • Promoting unscrupulous companies5
  • Billing practice4
  • Lies3
  • Outsourced call center and person not understanding me2
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Envision Rx Plus

Drug Stores and Drugs
  • 1 ISSUES RESOLVED
  • 62 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $6.2K AVERAGE LOSS
1.4
Customer service
Staff
Diversity of Products or Services
Website
  • Low premium 2
  • Encrypted emails 2
  • 2013 and 2014 coverage 1
  • Sales 1
  • Everything until this surprise 1

Customers don't like

  • Misinformed customer service7
  • High disapproval or denial rate5
  • Tedious exceptions process5
  • Customer service4
  • Tedious verification process4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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