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AARP

Non Profit Organizations
  • 1 ISSUES RESOLVED
  • 288 TOTAL REVIEWS
  • $2.2M CLAIMED LOSSES
  • $57.6K AVERAGE LOSS
1.5
Customer service
Staff
Website
Diversity of Products or Services
  • Very little 3
  • Publications and discounts 2
  • Insurance and discounts 2
  • Tax preparation aides 1
  • I like the product 1

Customers don't like

  • Customer service6
  • Ripoff of senior citizens2
  • Promoting unscrupulous companies2
  • Promoting unscrupulous behavior2
  • No proactive actions2
Delete
  • 1 ISSUES RESOLVED
  • 144 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $3.9K AVERAGE LOSS
1.4
Customer service
Staff
Website
Diversity of Products or Services
  • Low premium 2
  • Encrypted emails 2
  • Sales 1
  • Price 1
  • Polite customer service but no solving of problem 1

Customers don't like

  • Misinformed customer service8
  • Customer service8
  • Disinterested and lack of information of representative on phone7
  • Waiting until i was out of meds before deciding an issue5
  • Tedious exceptions process4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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