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Aarp

Insurance
  • 1 ISSUES RESOLVED
  • 204 TOTAL REVIEWS
  • $2.2M CLAIMED LOSSES
  • $77.8K AVERAGE LOSS
1.6
Customer service
Billing Practices
Staff
Reliability
Diversity of Products or Services
  • Publications and discounts 2
  • Insurance and discounts 2
  • Excellent 1
  • Very little 1
  • Tax preparation aides 1

Customers don't like

  • Customer service5
  • Promoting unscrupulous companies5
  • Billing practice4
  • Lies3
  • Outsourced call center and person not understanding me2
Delete
  • 0 ISSUES RESOLVED
  • 337 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $12.2K AVERAGE LOSS
1.3
Customer service
Billing Practices
Staff
Reliability
Diversity of Products or Services
  • Some people at customer service 5
  • Agent 4
  • Agents admit website is a fail 4
  • Customer service reps who genuinely tried to help 3
  • Website access 2

Customers don't like

  • Customer service25
  • Poor billing system20
  • Slow pre-authorization8
  • Did not resolve problem7
  • Plans7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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