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Aarp

Insurance
  • 1 ISSUES RESOLVED
  • 211 TOTAL REVIEWS
  • $2.2M CLAIMED LOSSES
  • $75.1K AVERAGE LOSS
1.6
Customer service
Billing Practices
Staff
Reliability
Diversity of Products or Services
  • Very little 2
  • Insurance and discounts 2
  • Publications and discounts 2
  • Excellent 1
  • Tax preparation aides 1

Customers don't like

  • Customer service5
  • Promoting unscrupulous companies5
  • Billing practice4
  • Lies3
  • Protection of members2
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Cigna

Insurance
  • 0 ISSUES RESOLVED
  • 319 TOTAL REVIEWS
  • $530K CLAIMED LOSSES
  • $6.6K AVERAGE LOSS
1.4
Customer service
Billing Practices
Staff
Reliability
Diversity of Products or Services
  • Bad 1
  • Benefits 1
  • Customer service people are very nice and helpful 1
  • Diversity of product 1
  • That they were supportive and helpful 1

Customers don't like

  • No accountability10
  • Deceitful business practices7
  • Terrible customer service7
  • Customer service5
  • Wait wait wait5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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