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Aarp

Insurance
  • 1 ISSUES RESOLVED
  • 233 TOTAL REVIEWS
  • $2.2M CLAIMED LOSSES
  • $62.4K AVERAGE LOSS
1.6
Customer service
Billing Practices
Staff
Reliability
Diversity of Products or Services
  • Very little 2
  • Insurance and discounts 2
  • Publications and discounts 2
  • I like the idea they have as a theory 1
  • Tax preparation aides 1

Customers don't like

  • Customer service3
  • Billing practice2
  • Callous response to problems with sponsored companies2
  • I could not resolve this issue wth customer service2
  • Promoting unscrupulous companies2
Delete
  • 1 ISSUES RESOLVED
  • 428 TOTAL REVIEWS
  • $920K CLAIMED LOSSES
  • $16.8K AVERAGE LOSS
1.9
Customer service
Billing Practices
Staff
Reliability
Diversity of Products or Services
  • Called back in a timely manner 1
  • How the agent kept in touch about what ever we needed 1
  • How the policy paid for moms burial cost and we had no worries 1
  • Work environment 1

Customers don't like

  • Lies from customer service2
  • Customer service - poor2
  • Fake interview2
  • Runaround1
  • Waiting for service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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