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Aarp

Insurance
  • 1 ISSUES RESOLVED
  • 260 TOTAL REVIEWS
  • $2.2M CLAIMED LOSSES
  • $59.2K AVERAGE LOSS
1.5
Customer service
Billing Practices
Staff
Reliability
Diversity of Products or Services
  • Very little 2
  • Publications and discounts 2
  • Insurance and discounts 2
  • Tax preparation aides 1
  • I like the product 1

Customers don't like

  • Customer service3
  • Promoting unscrupulous companies2
  • I could not resolve this issue wth customer service2
  • Callous response to problems with sponsored companies2
  • Billing practice2
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Apria

Insurance
  • 2 ISSUES RESOLVED
  • 937 TOTAL REVIEWS
  • $330K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.4
Customer service
Billing Practices
Staff
Reliability
Diversity of Products or Services
  • Individual reps were polite 7
  • Drivers polite and knowledgable 7
  • Equipment 4
  • Driver 4
  • Dissatisfied 4

Customers don't like

  • Way they do business15
  • Customer service12
  • Business practice8
  • Total ignorance of cust serv7
  • Unprofessional cust serv6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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