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Aarp

Insurance
  • 1 ISSUES RESOLVED
  • 215 TOTAL REVIEWS
  • $2.2M CLAIMED LOSSES
  • $70.3K AVERAGE LOSS
1.6
Customer service
Billing Practices
Staff
Reliability
Diversity of Products or Services
  • Very little 2
  • Insurance and discounts 2
  • Publications and discounts 2
  • Excellent 1
  • Tax preparation aides 1

Customers don't like

  • Customer service3
  • Billing practice2
  • Callous response to problems with sponsored companies2
  • Promoting unscrupulous companies2
  • Ripoff of senior citizens1
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Apria

Insurance
  • 2 ISSUES RESOLVED
  • 876 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.4
Customer service
Billing Practices
Staff
Reliability
Diversity of Products or Services
  • Individual reps were polite 7
  • Drivers polite and knowledgable 6
  • Employees were nice but not helpful 5
  • Driver 4
  • Equipment 4

Customers don't like

  • Way they do business15
  • Customer service12
  • Business practice8
  • Total ignorance of cust serv7
  • Unprofessional cust serv6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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