PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about AARP and Allstate Motor Club as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

AARP
Allstate Motor Club

AARP and Allstate Motor Club Overview

Total reviews 431 204
Company responses 0 0
Issues resolved 1 1

AARP and Allstate Motor Club Consumer Ratings

Rank
49 out of 270 in Non Profit Organizations category
326 out of 1761 in Service Centers and Repairs category
Customer service
40 in category
236 in category
Product or Service Quality
37 in category
234 in category
Reliability
31 in category
185 in category
Website
42 in category
264 in category

AARP and Allstate Motor Club Rating Details

Customer service
1.4 (143 reviews)
1.3 (109 reviews)
Reviewer's quote

...Consumer Cellular has the worst customer service I have ever experienced. Also, I have been overcharged on my phone bill every month. Delta Dental is the same..

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...I sent my receipts in May they said they received them on June 19 but every time I called customer service they only said they can only send them an email and someone would get back in contact with me. They take your money and don't honor the service they say they would provide..

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Product or Service Quality
1.4 (126 reviews)
1.2 (90 reviews)
Reviewer's quote

...I have been very dissatisfied with my service. I have been a member of AARP for many years and have never had this kind of service before. Please fix the problem as soon as possible...

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...The reason why I have this service is for my daughter for situations like this, but the service was useless that night. I am very disappointed and upset that my daughter was in danger and we could not get Allstate to help her..

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Reliability
1.4 (121 reviews)
1.3 (99 reviews)
Reviewer's quote

My spouse was waiting for Social Security back in March. March 17 was his date, but on March 14 the decision was made to shut down the government. My spouse was left with no income or anyway to survive if I had been gone. Although at the time our income suffered, we had a mentally challenged young...

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...5 star google rating for outstanding customer service and reliability. I work on commision and barely make enough to survive as is. I have recieved multiple calls for a member in need of help only to pull up and another tow company is there hooking up the vehicle...

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Website
1.8 (106 reviews)
1.6 (85 reviews)
Reviewer's quote

The AARP online course website was terrible. The page design and the sign-in procedure were un-usable, It always telling me my password is invaded and reset password did not work. The webpage should be totally resigned by another IT group..

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They're telling me I have to pay out of pocket for my car tow, if this isn't resolved I'm contacting an attorney The website says bad gateway. My cousin owns an Allstate in NY Im contacting her immediately. How dare you take advantage of people I'll switch to AAA and cancel my contract..

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AARP and Allstate Motor Club Pros and Cons

Pros
  • Very little
  • Insurance and discounts
  • Disgusting
  • Price
  • Affordability
  • Dangerous procedures
Cons
  • Customer service
  • Promoting unscrupulous companies
  • Service was bad
  • Poor customer service
  • Complete lack of service for roadside assistanc
  • Service

AARP and Allstate Motor Club Most Positive Reviews

Top rated reviews
5

I have been an AARP Member for many years and believe it to be a very worthwhile organization....BUT, no sooner do you...

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5

After a long 10 hour day at work I went to pick my children up from the sitter. Somehow some way my daughter locked my...

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5

What is going on with all of the women on your cover looking like they are SO young???? With Sally Field looking like...

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5

Im getting it towed yay

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AARP and Allstate Motor Club Most Critical Reviews

Lowest rated reviews
1

My husband recieved a letter from AARP/SUPPLEMENTAL stating he would receive a 24% decrease in his policy.When he...

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1

The last 3 times I've contacted AT&T (Allstate motor club) they give different reasons of fake bs fees! This time...

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1

On 1/6/14 I received a mailing offering extended membership rates. It seemed to be a renewal reminder. At first I...

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1

WORST SERVICE EVER!!!!
I was in a fender bender with a freight truck and thought it'd be a great idea to tow my Tahoe h...

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AARP and Allstate Motor Club Latest Reviews

Recent published reviews
No votes

I'v been a member of AARP for 21 yrs. and was happy to see an organization that allied (all) older American's concerns...

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No votes

I paid the bill and they have no record of me paying and Im annoyed

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1.6

My spouse was waiting for Social Security back in March. March 17 was his date, but on March 14 the decision was made...

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No votes

We have had Allstate motor club for 20 years. Our daughter got a flat tire on the highway in Tampa. She called the 800...

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AARP and Allstate Motor Club Products and Services

Most reviewed product and services
  • Aarp Membership (96 reviews)
  • Aarp Tax Preparation (10 reviews)
  • Aarp Deal (8 reviews)
  • Allstate Motor Club Roadside Assistance (70 reviews)
  • Allstate Motor Club Towing (19 reviews)
  • Allstate Motor Club Car Towing (15 reviews)