PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about AARP and Allstate Motor Club as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

AARP
Allstate Motor Club

AARP and Allstate Motor Club Overview

Total reviews
423
193
Company responses
0
0
Issues resolved
1
1

AARP and Allstate Motor Club Consumer Ratings

Rank
42 out of 256 in Non Profit Organizations category
291 out of 1707 in Service Centers and Repairs category
Customer service
35 in category
211 in category
Product or Service Quality
32 in category
218 in category
Reliability
28 in category
174 in category
Website
36 in category
254 in category

AARP and Allstate Motor Club Rating Details

Customer service
1.4 (139 reviews)
1.4 (103 reviews)
Reviewer's quote

...Consumer Cellular has the worst customer service I have ever experienced. Also, I have been overcharged on my phone bill every month. Delta Dental is the same..

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I submitted my final claim on March 1st with a follow-up phone call to customer service. I just received a letter from Allstate Motor Club informing me that my claim was denied, reason Submitted After Deadline! This claim was submitted a day after the service was completed. This claim was...

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Product or Service Quality
1.4 (123 reviews)
1.3 (87 reviews)
Reviewer's quote

...I have been very dissatisfied with my service. I have been a member of AARP for many years and have never had this kind of service before. Please fix the problem as soon as possible...

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I pay for this service each month for no reason, bent my rim tire went flat called so many numbers on hold for hours. The issues happen last week still nothing. I would never recommend this service..

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Reliability
1.4 (118 reviews)
1.3 (95 reviews)
Reviewer's quote

I cancelled my membership and was told I was not entitled to a credit back for the time remaining on the annual membership that I paid for because they considered my membership fulfilled. WHAT? I DIDNT PAY A PARTIAL YEAR IN ADVANCE I PAID FOR 12 MONTHS!

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...5 star google rating for outstanding customer service and reliability. I work on commision and barely make enough to survive as is. I have recieved multiple calls for a member in need of help only to pull up and another tow company is there hooking up the vehicle...

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Website
1.8 (104 reviews)
1.6 (82 reviews)
Reviewer's quote

The AARP online course website was terrible. The page design and the sign-in procedure were un-usable, It always telling me my password is invaded and reset password did not work. The webpage should be totally resigned by another IT group..

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...However, every time she entered “location” and the vehicle; the website went back to the ‘enter location’ page. She tried several times, but it wouldn’t work. Very frustrating! I finally drove to Stevensville (about 20 min away), paid Ambrose Creek Towing and got an invoice for $119...

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AARP and Allstate Motor Club Pros and Cons

Pros
  • Very little
  • Insurance and discounts
  • Disgusting
  • Price
  • Affordability
  • Dangerous procedures
Cons
  • Customer service
  • Promoting unscrupulous companies
  • Service was bad
  • Poor customer service
  • Complete lack of service for roadside assistanc
  • Service

AARP and Allstate Motor Club Most Positive Reviews

Top rated reviews
5

I have been an AARP Member for many years and believe it to be a very worthwhile organization....BUT, no sooner do you...

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5

After a long 10 hour day at work I went to pick my children up from the sitter. Somehow some way my daughter locked my...

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5

What is going on with all of the women on your cover looking like they are SO young???? With Sally Field looking like...

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5

Im getting it towed yay

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AARP and Allstate Motor Club Most Critical Reviews

Lowest rated reviews
1

My husband recieved a letter from AARP/SUPPLEMENTAL stating he would receive a 24% decrease in his policy.When he...

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1

The last 3 times I've contacted AT&T (Allstate motor club) they give different reasons of fake bs fees! This time...

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1

On 1/6/14 I received a mailing offering extended membership rates. It seemed to be a renewal reminder. At first I...

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1

WORST SERVICE EVER!!!!
I was in a fender bender with a freight truck and thought it'd be a great idea to tow my Tahoe h...

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AARP and Allstate Motor Club Latest Reviews

Recent published reviews
No votes

Have not heard from them at all.

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1

I have sent a two separate occasions invoices for towing reimbursement. First one I sent in March and they did not...

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No votes

I am just about done with this!! will just find something else on another app.....

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1

After the last road service which, for the 4th consecutive time, required our securing other wrecker service, I called...

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AARP and Allstate Motor Club Products and Services

Most reviewed product and services
  • Aarp Membership (96 reviews)
  • Aarp Customer Care (32 reviews)
  • Aarp Tax Preparation (10 reviews)
  • Allstate Motor Club Roadside Assistance (70 reviews)
  • Allstate Motor Club Towing (18 reviews)
  • Allstate Motor Club Car Towing (15 reviews)