Aarp vs Aetna

Start a new comparison
Delete

Aarp

Insurance
  • 1 ISSUES RESOLVED
  • 177 TOTAL REVIEWS
  • $2.2M CLAIMED LOSSES
  • $98.5K AVERAGE LOSS
1.5
Customer service
Billing Practices
Reliability
Diversity of Products or Services
Website
  • Publications and discounts 2
  • Insurance and discounts 2
  • Driver safety test 1
  • Tax preparation aides 1
  • Excellent 1

Customers don't like

  • Customer service5
  • Promoting unscrupulous companies5
  • Billing practice4
  • Lies3
  • Outsourced call center and person not understanding me2

Products by Aarp

No items

Delete

Aetna

Insurance
  • 1 ISSUES RESOLVED
  • 307 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $15.3K AVERAGE LOSS
1.3
Customer service
Billing Practices
Reliability
Diversity of Products or Services
Website
  • Price is low 3
  • Customer service representatives 2
  • Some customer service reps 2
  • Insurance gold plan 1
  • Reasonable price for grandfathered plan 1

Customers don't like

  • Poor communications12
  • Struggling to get consistant care10
  • Difficulty with authorization8
  • Too many third parties involved8
  • Misinformed reps7

Products by Aetna

No items

Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Add your nickname and location
Post Comment
Cancel
Be first to start a discussion.