PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Aarons and Usa Discounters as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Aarons

Aarons

Has Verified Representatives
2.6
Aarons
Usa Discounters

Aarons and Usa Discounters Overview

Total reviews 2189 143
Company responses 1209 18
Issues resolved 13 0

Aarons and Usa Discounters Consumer Ratings

Rank
118 out of 1531 in Furniture and Decor category
536 out of 3126 in E-commerce category
Customer service
247 in category
418 in category
Diversity of Products or Services
300 in category
568 in category
Website
232 in category
688 in category
Product or Service Quality
187 in category
402 in category

Aarons and Usa Discounters Rating Details

Customer service
1.4 (646 reviews)
1.2 (19 reviews)
Reviewer's quote

...Poor customer service. When I spoke to her she was very nasty. Said she would call me back and I never received a call back...

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...Very poor customer service. I dont know who is not willing to accept a partial payment from a customer unless they want to report negative info to ruin a consumers credit report. ..

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Diversity of Products or Services
2 (593 reviews)
1.5 (19 reviews)
Reviewer's quote

...one has been the worst place of service in compliance to their own rules and regulations they either do not do their job the right way do not send the right products out do not fix their products as prescribed it's kind of like when my refrigerator freezer broke down that I purchased from Aaron's prior to purchasing my washer and dryer it broke down took 6 months to get it repaired well I continued making my payments now they had the balls to show up on my doorstep demanding a payment or the merchandise after I had already made the payments this morning somebody needs to be fired and terminated I have the feelings all the staff needs to be replaced including the general manager regional manager and operation...

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This people still charging my bank account, but there is no phone number to contact them or any statement indicating my balance.

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Website
2.3 (590 reviews)
1.3 (20 reviews)
Reviewer's quote

...Already sent photos to aarons website..

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About a judgement that needs to be removed

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Product or Service Quality
1.9 (589 reviews)
1.6 (21 reviews)
Reviewer's quote

...We are not happy with our service and the lack of communication and illegal practices on their end. I would like to get this settled quickly. I would also like to add that although we have been late on some of our payments, we keep in communication with them and get caught up when we can...

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...Stay away from them i have even read that they sue service men and woman when there not in the usa to make a payment..

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Aarons and Usa Discounters Pros and Cons

Pros
  • Delivery guys were nice
  • Worse
  • Staff
  • Never seen it
  • Dont even know what it is
Cons
  • Horrible customer service
  • Way i was treated
  • Manager
  • Interrupting my gps constantly
  • Aggressive attitude in legal

Aarons and Usa Discounters Most Positive Reviews

Top rated reviews
5

We stopped in at the Cape Coral location and couldn't be happier with the service!!!
We are picky people & Like to...

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5

I added a Dining Room table to my account and the Finance Manager insisted that it be added at a higher interest rate;...

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5

Aaron is a sorry company. I am going to the BBC and I am going to federal court and file a lawsuit against the company....

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4.8

Why did y'all closed all the stores i love shopping their.

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Aarons and Usa Discounters Most Critical Reviews

Lowest rated reviews
1

WE HAD A HOUSEFIRE 4 DAYS BEFORE XMAS WE NEEDED TO RENT SOME HOUSEHOLD ITEMS FOR A MONTH OR TWO I EXPLAINED THIS AND...

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1

My husband got us a bed set from USA DISCOUNTERS, bed frame mattress a side dresser and a main dresser. We had the set...

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1

I rented a television, television stand, and sectional from Aaron's a few years ago. A year or two after having the...

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1

THIS COMPANY WILL NOT HELP YOU BUT WILL GET YOU MORE IN DEBT. THIS IS THE WORST DOING BUSINESS WITH. THEIR JEWELRY IS...

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Aarons and Usa Discounters Latest Reviews

Recent published reviews
No votes

Chris cook and kimberly paige are dating They are sales manager and manager Kimberly is sales manager She is on drugs...

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No votes

tv not working and I need warranty info or a contact number

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1.2

It's been almost 6mos since I called the Ridgeland store about parts for my kids bed, which we had to wait 3weeks for...

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No votes

Will the warranty for my TV still be honored after the business is closed? And if so, who do I contact?

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Aarons and Usa Discounters Products and Services

Most reviewed product and services
  • Aarons Manager (358 reviews)
  • Aarons Customer Care (208 reviews)
  • Aarons Tv Rental (67 reviews)
  • Usa Discounters Customer Care (2 reviews)