PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Urban Ladder and Aarons as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Urban Ladder

Urban Ladder

Not enough votes
Aarons

Aarons

Has Verified Representatives
2.6
Urban Ladder
Aarons

Urban Ladder and Aarons Overview

Total reviews
0
2177
Company responses
0
1193
Issues resolved
0
13

Urban Ladder and Aarons Consumer Ratings

Rank
1322 out of 1517 in Furniture and Decor category
123 out of 1517 in Furniture and Decor category
Customer service
No votes
243 in category
Reliability
No votes
162 in category
Diversity of Products or Services
No votes
294 in category
Product or Service Quality
No votes
186 in category

Urban Ladder and Aarons Rating Details

Customer service
No votes
1.4 (642 reviews)
Reviewer's quote

No items

...phone was very professional although I fail to get her name I was very satisfied with her concern and the way that she handled my complaint that part of the customer service was awesome. Although I have yet to speak with the regional manager about my issue once I do have contact with the regional manager I will certainly give more feedback whether the...

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Reliability
No votes
1.6 (591 reviews)
Reviewer's quote

No items

Dent freezer,Dent freezer. Dent freezer

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Diversity of Products or Services
No votes
2 (588 reviews)
Reviewer's quote

No items

...the products was never dropped off in my home the contract actually have to need to be Rewritten or cancel. The moral of the story just rude and disrespectful...

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Product or Service Quality
No votes
1.9 (585 reviews)
Reviewer's quote

No items

...We are not happy with our service and the lack of communication and illegal practices on their end. I would like to get this settled quickly. I would also like to add that although we have been late on some of our payments, we keep in communication with them and get caught up when we can...

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Urban Ladder and Aarons Pros and Cons

Pros
No votes
  • Worse
  • Staff
  • Other than manager great staff
Cons
No votes
  • Horrible customer service
  • Way i was treated
  • Manager

Urban Ladder and Aarons Most Positive Reviews

Top rated reviews
No votes
5

We stopped in at the Cape Coral location and couldn't be happier with the service!!!
We are picky people & Like to...

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No votes
5

Aaron is a sorry company. I am going to the BBC and I am going to federal court and file a lawsuit against the company....

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Urban Ladder and Aarons Most Critical Reviews

Lowest rated reviews
No votes
1

WE HAD A HOUSEFIRE 4 DAYS BEFORE XMAS WE NEEDED TO RENT SOME HOUSEHOLD ITEMS FOR A MONTH OR TWO I EXPLAINED THIS AND...

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No votes
1

I rented a television, television stand, and sectional from Aaron's a few years ago. A year or two after having the...

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Urban Ladder and Aarons Latest Reviews

Recent published reviews
No votes
No votes

The gentleman Greg filled out a ticket asking someone to contact us regarding paying off remaining balance of debt...

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No votes
1

Dent freezer,Dent freezer. Dent freezer

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Urban Ladder and Aarons Products and Services

Most reviewed product and services
No votes
  • Aarons Manager (357 reviews)
  • Aarons Customer Care (207 reviews)
  • Aarons Tv Rental (67 reviews)