PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rent King and Aarons as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rent King

Rent King

2.7
Aarons

Aarons

Has verified representatives
2.5
Rent King
Aarons

Rent King and Aarons Overview

Total reviews
58
2109
Company responses
0
1119
Issues resolved
0
12

Aarons was first mentioned on PissedConsumer on Aug 21, 2007 and since then this brand received 2109 reviews. It is 2051 reviews more than Rent King received since Jul 21, 2008.

Rent King and Aarons Consumer Ratings

Rank
97 out of 1896 in Furniture and Decor category
115 out of 1896 in Furniture and Decor category
Customer service
79 in category
234 in category
Website
82 in category
223 in category
Staff
94 in category
284 in category

According to consumer ratings and reviews, Rent King ranks 18 points higher in the Furniture and Decor category than Aarons. People gave Rent King 2.6 stars for Customer service criterion in Furniture and Decor category and it is 530 points higher than the worst rated brand in this category. At the same time, Aarons was rated 1.4 stars for Customer service criterion in this category and it is 375 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Rent King has a higher rating than Aarons. Regarding Staff criterion, consumers gave Rent King 2.8 stars and it is 85% greater than other in category. Aarons however was rated 1.5 stars and it is 53% greater than other in category.

Rent King and Aarons Rating Details

Customer service
2.6 (32 reviews)
1.4 (619 reviews)
Reviewer's quote

I must say I have never came across anyone with such great customer service so great when I came to Rent King in Largo FL, you guys are great and do a wonderful job with serving your customers the proper way and meeting their needs. Thank you guys once again!! :y:..

Jermaine F

...Well maybe the manager and his delivery men need lessons on customer service!!..

Lynda S
Website
3.1 (27 reviews)
2.3 (563 reviews)
Reviewer's quote

I purchased a recliner after spending several hours in the store that was in PERFECT condition at the time of purchase with not a mark or a sign of wear on it. When it arrived at my house a few days later, there were 2 VERY noticeable tears in the fabric on the corners of the chair, which would...

Roger B

...Already sent photos to aarons website..

PissedConsumer1673704
Staff
2.8 (26 reviews)
1.5 (607 reviews)
Reviewer's quote

The staff is pleasant and takes care of business by going the extra mile. For example at Christmas I've been there when they were wrapping kids gifts for the parental customers. Store Manager in Ruskin, Jose, is a quite, well educated in his business, pleasant and willing to work through any...

Loyola

Good Evening, I am writing out of concern for the treatment I received by the staff from your store located at 8936 Frankford Ave Philadelphia Pa. this evening. I was told by Andrea that I could contact you, and I was even asked if I had the number...

Dana N

Rent King and Aarons Pros and Cons

Pros
  • Understanding
  • Great customer service
  • Compassion
  • Leaving
  • Other then the gm the staff seemed to be nice
  • Other than manager great staff
Cons
  • Customer service
  • Used products
  • Racist remarks
  • Horrible customer service
  • Way i was treated
  • Manager

Rent King and Aarons Most Positive Reviews

Top rated reviews
5

My experience with the new management and staff is awesome. They came through for me when it matters most. I ordered a...

5

We stopped in at the Cape Coral location and couldn't be happier with the service!!!
We are picky people & Like to...

Rent King and Aarons Most Critical Reviews

Lowest rated reviews
1

I have been renting furniture from the BRADENTON, FL. location. After just 2/3 months I decided the amt they were...

1

WE HAD A HOUSEFIRE 4 DAYS BEFORE XMAS WE NEEDED TO RENT SOME HOUSEHOLD ITEMS FOR A MONTH OR TWO I EXPLAINED THIS AND...

Rent King and Aarons Latest Reviews

Recent published reviews
1.5

I purchased a recliner after spending several hours in the store that was in PERFECT condition at the time of purchase...

Read all 58 reviews
3.8

Paid off my washer and dryer.......expecting it to show on my credit report......at time of pay off was informed they...

Read all 2109 reviews

Rent King and Aarons Products and Services

Most reviewed product and services
  • Rent King Manager (13 reviews)
  • Rent King Customer Care (4 reviews)
  • Rent King 50 Dollar Off Coupon (1 review)
  • Aarons Manager (351 reviews)
  • Aarons Customer Care (202 reviews)
  • Aarons Tv Rental (67 reviews)