PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Progressive Leasing and Aarons as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Aarons

Aarons

Has Verified Representatives
2.6
Progressive Leasing
Aarons

Progressive Leasing and Aarons Overview

Total reviews 596 2189
Company responses 340 1215
Issues resolved 3 13

Progressive Leasing and Aarons Consumer Ratings

Rank
101 out of 1898 in Financial Services category
122 out of 1545 in Furniture and Decor category
Customer service
102 in category
237 in category
Website
142 in category
228 in category
Diversity of Products or Services
120 in category
293 in category
Price Affordability
110 in category
293 in category

Progressive Leasing and Aarons Rating Details

Customer service
2.3 (294 reviews)
1.4 (647 reviews)
Reviewer's quote

...Like wth? why is it that i was on hold for an hour and a half trying to figure out what the problem was? Horrible customer service and absolutely no reason to deny????? There is no way to get in contact with anyone even CONNS appliance manager was extremely upset..

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...Poor customer service. When I spoke to her she was very nasty. Said she would call me back and I never received a call back...

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Website
2.2 (274 reviews)
2.3 (591 reviews)
Reviewer's quote

...company not a finance company call them ask questions they will tell you the difference They work with a lot of different retailers and companies their website has a full and extensive list you can browse through and apply for Progressive leasing is amazing they offer a 90 same as cash and 6 or 12 month options though they charge a lease initiation fee and interest if you go over the 90 days They don't charge early pay off fees so you can save money so always throw extra because even if you pay it off a month early you save something Your payment will coincide with your payday if you are paid biweekly make sure your accurate with when they ask...

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...Already sent photos to aarons website..

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Diversity of Products or Services
2.4 (266 reviews)
2 (594 reviews)
Reviewer's quote

...How can you expect someone to pay off a balance when they get no statements and cannot contact someone regarding the products they purchased..

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...one has been the worst place of service in compliance to their own rules and regulations they either do not do their job the right way do not send the right products out do not fix their products as prescribed it's kind of like when my refrigerator freezer broke down that I purchased from Aaron's prior to purchasing my washer and dryer it broke down took 6 months to get it repaired well I continued making my payments now they had the balls to show up on my doorstep demanding a payment or the merchandise after I had already made the payments this morning somebody needs to be fired and terminated I have the feelings all the staff needs to be replaced including the general manager regional manager and operation...

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Price Affordability
2.3 (249 reviews)
2.1 (574 reviews)
Reviewer's quote

Even the quality of the items in question is the cheapest available and definitely not worth the price. They give zero *** about the customer themselves as long as they get their money for their cheaply made products. And I'm not just saying cheaply made out of spite, I did my research on materials...

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00 dollars was what I was going to pay I found that same washer at two other store for a cheaper price than Aarons. So I told them Im not paying that much for a washer I could get way cheaper than what he was saying an thats not what the agreement states. So yes Im upset at this service which I...

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Progressive Leasing and Aarons Pros and Cons

Pros
  • Easy process
  • I get to go home with my products
  • Products
  • Leaving
  • Delivery guys were nice
  • Delivery guys were cool
Cons
  • Predatory practice
  • Outrageous rates screwing people
  • Seems like a sneaky shady company
  • Horrible customer service
  • Way i was treated
  • Manager

Progressive Leasing and Aarons Most Positive Reviews

Top rated reviews
5

My husband and I purchased our furniture using Progressive Finance in Feb 2014. We thought we could have it paid off...

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5

We stopped in at the Cape Coral location and couldn't be happier with the service!!!
We are picky people & Like to...

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5

I got approved for some furniture, although we thought the interest was crazy, what was more even crazy was to not pay...

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5

Aaron is a sorry company. I am going to the BBC and I am going to federal court and file a lawsuit against the company....

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Progressive Leasing and Aarons Most Critical Reviews

Lowest rated reviews
1

If you are rich enough to pay everything off in 90 days then I suggest you go with this company but if you are like me...

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1

WE HAD A HOUSEFIRE 4 DAYS BEFORE XMAS WE NEEDED TO RENT SOME HOUSEHOLD ITEMS FOR A MONTH OR TWO I EXPLAINED THIS AND...

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1

I purchased mattress through progressive financial @ sleepy's. The payment dates were scheduled the day before my...

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1

I rented a television, television stand, and sectional from Aaron's a few years ago. A year or two after having the...

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Progressive Leasing and Aarons Latest Reviews

Recent published reviews
No votes

I've used this company several times in the past. Always made my payments on-time and paid the balances in full in less...

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3.3

I will not ever rent anything else from Aaron's in columbia ms made a arrangement to pay on the 28th of this month and...

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1

I have had 2 accounts that I had and paid off, one on furniture and one on air conditioner. I tried to get approved for...

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No votes

I'm not pissed off about anything I just wondered what happened to my order because of covid-19 somebody tested...

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Progressive Leasing and Aarons Products and Services

Most reviewed product and services
  • Progressive Leasing Leasing (139 reviews)
  • Progressive Leasing Furniture Leasing (113 reviews)
  • Progressive Leasing Electronics Leasing (35 reviews)
  • Aarons Manager (358 reviews)
  • Aarons Tv Rental (67 reviews)
  • Aarons Delivery Service (59 reviews)