PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Aarons and Easyhome as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Aarons

Aarons

Has verified representatives
2.5
Easyhome

Easyhome

1.7
Aarons
Easyhome

Aarons and Easyhome Overview

Total reviews
2110
289
Company responses
1119
0
Issues resolved
12
1

Aarons was first mentioned on PissedConsumer on Aug 21, 2007 and since then this brand received 2110 reviews. It is 1821 reviews more than Easyhome received since Jun 15, 2009. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Aarons customer support team than with Easyhome customer service.

Aarons and Easyhome Consumer Ratings

Rank
115 out of 1895 in Furniture and Decor category
317 out of 1895 in Furniture and Decor category
Customer service
235 in category
213 in category
Staff
283 in category
278 in category
Reliability
150 in category
157 in category

According to consumer ratings and reviews, Aarons ranks 202 points higher in the Furniture and Decor category than Easyhome. People gave Aarons 1.4 stars for Customer service criterion in Furniture and Decor category and it is 372 points higher than the worst rated brand in this category. At the same time, Easyhome was rated 1.5 stars for Customer service criterion in this category and it is 394 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Easyhome has a higher rating than Easyhome. Regarding Reliability criterion, consumers gave Aarons 1.6 stars and it is 75% greater than other in category. Easyhome however was rated 1.5 stars and it is 74% greater than other in category.

Aarons and Easyhome Rating Details

Customer service
1.4 (619 reviews)
1.5 (115 reviews)
Reviewer's quote

...Well maybe the manager and his delivery men need lessons on customer service!!..

Lynda S

I called and reported the manager at easyhome in new glasgow ns i told the lady at customer service what happened and i will remain sceptical anything would be done. I got charged for 19 days 420 and was told i was only oaying 500 for a tv 55 inch that was on display gave me a deal he said and...

Mikayla
Staff
1.5 (607 reviews)
1.5 (110 reviews)
Reviewer's quote

Good Evening, I am writing out of concern for the treatment I received by the staff from your store located at 8936 Frankford Ave Philadelphia Pa. this evening. I was told by Andrea that I could contact you, and I was even asked if I had the number...

Dana N

...The new manager at the wetaskiwin easyhome is extremely rude to customers and from what I can tell the staff as well. No business needs a manager with extremely poor customer service skills like that. The manager Tash needs to be replaced in the wetaskiwin branch as soon as possible...

Dalylah
Reliability
1.6 (566 reviews)
1.5 (104 reviews)
Reviewer's quote

Paid off my washer and dryer.......expecting it to show on my credit report......at time of pay off was informed they no longer report your payments.....only reason I choose Arron's was the fact that it would show up on my credit report...no information was sent out to inform clients of...

Robert T

I purchased a metal clothes drying rack that worked just fine for about 3 months. I used it to dry leggings and gym apparel, so the weight never exceeded 18 pounds. It began falling apart after 3 months - the crossbars were falling out and when I would replace one, another would pop out. I...

Mary M

Aarons and Easyhome Pros and Cons

Pros
  • Leaving
  • Other then the gm the staff seemed to be nice
  • Other than manager great staff
  • Lawsuit
  • Staff we nice
  • Staff
Cons
  • Horrible customer service
  • Way i was treated
  • Manager
  • Horrible customer service
  • Not respect for customers
  • Manager

Aarons and Easyhome Most Positive Reviews

Top rated reviews
5

We stopped in at the Cape Coral location and couldn't be happier with the service!!!
We are picky people & Like to...

5

I would like to give a positive review. Easy Home ran a promotion for 365 days same as cash. Went in to check it out....

Aarons and Easyhome Most Critical Reviews

Lowest rated reviews
1

WE HAD A HOUSEFIRE 4 DAYS BEFORE XMAS WE NEEDED TO RENT SOME HOUSEHOLD ITEMS FOR A MONTH OR TWO I EXPLAINED THIS AND...

1

Why is my name show up in the credit breau saying I own you guy $633?which I never had own you guy.why??

Aarons and Easyhome Latest Reviews

Recent published reviews

Im still waiting to receive a confirmation number so i can confirm and receive the furniture and tv I applied for...

Read all 2110 reviews
1.1

I purchased a metal clothes drying rack that worked just fine for about 3 months. I used it to dry leggings and gym...

Read all 289 reviews

Aarons and Easyhome Products and Services

Most reviewed product and services
  • Aarons Manager (351 reviews)
  • Aarons Customer Care (202 reviews)
  • Aarons Tv Rental (67 reviews)
  • Easyhome Manager (39 reviews)
  • Easyhome Customer Care (33 reviews)
  • Easyhome Furniture Leasing (16 reviews)