Aarons vs Easyhome: which one is better? @ Pissed Consumer

PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Aarons and Easyhome as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

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Aarons

Has verified representatives

2.5

Easyhome

1.7

Aarons

Easyhome

Aarons and Easyhome Overview

Total reviews

2110

289

Company responses

1119

Issues resolved

Aarons was first mentioned on PissedConsumer on Aug 21, 2007 and since then this brand received 2110 reviews. It is 1821 reviews more than Easyhome received since Jun 15, 2009. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Aarons customer support team than with Easyhome customer service.

Aarons and Easyhome Consumer Ratings

Rank

115 out of 1895 in Furniture and Decor category

317 out of 1895 in Furniture and Decor category

Customer service

235 in category

213 in category

Staff

283 in category

278 in category

Reliability

150 in category

157 in category

According to consumer ratings and reviews, Aarons ranks 202 points higher in the Furniture and Decor category than Easyhome. People gave Aarons 1.4 stars for Customer service criterion in Furniture and Decor category and it is 372 points higher than the worst rated brand in this category. At the same time, Easyhome was rated 1.5 stars for Customer service criterion in this category and it is 394 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Easyhome has a higher rating than Easyhome. Regarding Reliability criterion, consumers gave Aarons 1.6 stars and it is 75% greater than other in category. Easyhome however was rated 1.5 stars and it is 74% greater than other in category.

Aarons and Easyhome Rating Details

Customer service

1.4 (619 reviews)

1.5 (115 reviews)

Reviewer's quote

...Well maybe the manager and his delivery men need lessons on customer service!!..

Lynda S

I called and reported the manager at easyhome in new glasgow ns i told the lady at customer service what happened and i will remain sceptical anything would be done. I got charged for 19 days 420 and was told i was only oaying 500 for a tv 55 inch that was on display gave me a deal he said and...

Mikayla

Staff

1.5 (607 reviews)

1.5 (110 reviews)

Reviewer's quote

Good Evening, I am writing out of concern for the treatment I received by the staff from your store located at 8936 Frankford Ave Philadelphia Pa. this evening. I was told by Andrea that I could contact you, and I was even asked if I had the number...

Dana N

...The new manager at the wetaskiwin easyhome is extremely rude to customers and from what I can tell the staff as well. No business needs a manager with extremely poor customer service skills like that. The manager Tash needs to be replaced in the wetaskiwin branch as soon as possible...

Dalylah

Reliability

1.6 (566 reviews)

1.5 (104 reviews)

Reviewer's quote

Paid off my washer and dryer.......expecting it to show on my credit report......at time of pay off was informed they no longer report your payments.....only reason I choose Arron's was the fact that it would show up on my credit report...no information was sent out to inform clients of...

Robert T

I purchased a metal clothes drying rack that worked just fine for about 3 months. I used it to dry leggings and gym apparel, so the weight never exceeded 18 pounds. It began falling apart after 3 months - the crossbars were falling out and when I would replace one, another would pop out. I...

Mary M

Aarons and Easyhome Pros and Cons

Pros

Leaving
Other then the gm the staff seemed to be nice
Other than manager great staff

Lawsuit
Staff we nice
Staff

Cons

Horrible customer service
Way i was treated
Manager

Horrible customer service
Not respect for customers
Manager

Aarons and Easyhome Most Positive Reviews

Top rated reviews

We stopped in at the Cape Coral location and couldn't be happier with the service!!!
We are picky people & Like to...

I would like to give a positive review. Easy Home ran a promotion for 365 days same as cash. Went in to check it out....

Aarons and Easyhome Most Critical Reviews

Lowest rated reviews

WE HAD A HOUSEFIRE 4 DAYS BEFORE XMAS WE NEEDED TO RENT SOME HOUSEHOLD ITEMS FOR A MONTH OR TWO I EXPLAINED THIS AND...

Why is my name show up in the credit breau saying I own you guy $633?which I never had own you guy.why??

Aarons and Easyhome Latest Reviews

Recent published reviews

Im still waiting to receive a confirmation number so i can confirm and receive the furniture and tv I applied for...

Read all 2110 reviews

1.1

I purchased a metal clothes drying rack that worked just fine for about 3 months. I used it to dry leggings and gym...

Read all 289 reviews

Aarons and Easyhome Products and Services

Most reviewed product and services

Aarons Manager (351 reviews)
Aarons Customer Care (202 reviews)
Aarons Tv Rental (67 reviews)

Easyhome Manager (39 reviews)
Easyhome Customer Care (33 reviews)
Easyhome Furniture Leasing (16 reviews)

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