PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Aarons and Conns as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Aarons

Aarons

Has verified representatives
2.6
Conns

Conns

1.7
Aarons
Conns

Aarons and Conns Overview

Total reviews
2088
868
Company responses
1112
0
Issues resolved
12
8

Aarons was first mentioned on PissedConsumer on Aug 21, 2007 and since then this brand received 2088 reviews. It is 1220 reviews more than Conns received since Jun 4, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Aarons customer support team and Conns customer service.

Aarons and Conns Consumer Ratings

Rank
100 out of 2130 in Furniture and Decor category
85 out of 614 in Supermarkets and Malls category
Customer service
No votes
73 in category
Staff
No votes
60 in category
Diversity of Products or Services
No votes
73 in category

Aarons and Conns Rating Details

Customer service
No votes
1.3 (344 reviews)
Reviewer's quote

...When i try to talk to saturday on phone they said they had customer there in store to wait on and one empoye hung up on me they said the only brand they carry is ge. when i asked for the one i orded in the first place they had no more washers or dryers in store..

Ronnald

...The customer service person told me my balance would go up to 10,000 because I didn't pay the cash option within the year. I have already paid 4000 for furniture I don't even have anymore. Don't deal with Conns...

Leisa C
Staff
No votes
1.6 (271 reviews)
Reviewer's quote

Good Evening, I am writing out of concern for the treatment I received by the staff from your store located at 8936 Frankford Ave Philadelphia Pa. this evening. I was told by Andrea that I could contact you, and I was even asked if I had the number...

Dana N

...Their staff is friendly but that's all they have got going for them. If you read this review and shop anyway buyer beware make sure you GET EVERYTHING IN WRITING..

PissedConsumer1427320
Diversity of Products or Services
No votes
2 (326 reviews)
Reviewer's quote

Well according to our Local Aarons, nothing can be done. I will pay off funiture next Month so they will never have to do anything. I was promised 6 months ago that it would be fixed by previous Mgr. He got ill and left, now new Mgr. refuses to fix. Said it was made that way. Which is a lie, they...

Sanika

First a little background on me. I have made four major purchases over the last three years. The first three went off without a hitch. Just over a month ago I attempted to pay my account on line as I have always done before successfully. Their on line system has all types of failure issues on their...

Alfred D

Aarons and Conns Pros and Cons

Pros
  • Leaving
  • Other then the gm the staff seemed to be nice
  • Initial staff and service
  • Stores staff
  • Price advertised
  • Product and ease of financing
Cons
  • Horrible customer service
  • Manager
  • Gm manager very rude
  • Customer service
  • Service or dishonesty
  • Unwilling to solve problems

Aarons and Conns Most Positive Reviews

Top rated reviews
5

We stopped in at the Cape Coral location and couldn't be happier with the service!!!
We are picky people & Like to...

5

It started when I paid off my account. My money was taken from my account twice. 1,140 dollars taken out twice. Wiped...

Aarons and Conns Most Critical Reviews

Lowest rated reviews
1

WE HAD A HOUSEFIRE 4 DAYS BEFORE XMAS WE NEEDED TO RENT SOME HOUSEHOLD ITEMS FOR A MONTH OR TWO I EXPLAINED THIS AND...

1

On 8/17/14 My roommate and I went into a Conns store here in Phoenix AZ we went in just to look not ready to buy yet....

Aarons and Conns Latest Reviews

Recent published reviews

I get paid every 2 weeks. Aarons on Broadway and Bailey Buffalo NY knows this. Why do they harrass me at my job day and...

Read all 2088 reviews
1

Again the technician can make service call because he don’t have the part.Please come get this refrigerator

Read all 868 reviews

Aarons and Conns Products and Services

Most reviewed product and services
  • Aarons Manager (348 reviews)
  • Aarons Customer Care (199 reviews)
  • Aarons Tv Rental (66 reviews)
  • Conns Customer Care (96 reviews)
  • Conns Delivery Service (52 reviews)
  • Conns Repair (38 reviews)