PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bestway Rent To Own and Aarons as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Aarons

Aarons

Has Verified Representatives
2.6
Bestway Rent To Own
Aarons

Bestway Rent To Own and Aarons Overview

Total reviews
391
2144
Company responses
0
1157
Issues resolved
2
13

Bestway Rent To Own and Aarons Consumer Ratings

Rank
76 out of 385 in Rentals category
115 out of 1483 in Furniture and Decor category
Customer service
55 in category
245 in category
Product or Service Quality
52 in category
176 in category
Value for money
63 in category
217 in category
Diversity of Products or Services
70 in category
288 in category

Bestway Rent To Own and Aarons Rating Details

Customer service
1.4 (174 reviews)
1.4 (628 reviews)
Reviewer's quote

...I will be filing a complaint with the Better Business Bureau your customer service lacks greatly and storing a person card without their permission for your future use is law breaking crazy..

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...st 12 years that I have been dealing with you guys is him because the manager at Aaron's in Kingman Arizona is very rude and very disrespectful and she has no customer service whatsoever because all I've gotten is the runaround for the last 3 weeks after all this has happened and then they finally call my son yesterday from Orkin to set up an appointment about checking about the bed bugs and it should have been done the first day that they were here at my house cuz I told him that the other bed was at his fiance's house where my daughter-in-law is now five weeks pregnant and they are also now getting on my granddaughter's bassinet ...

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Product or Service Quality
1.6 (166 reviews)
1.9 (574 reviews)
Reviewer's quote

very poor ghetto customer service nothing but rude sidestepping the issue and no attempt to even resolve the issues..

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...Well maybe the manager and his delivery men need lessons on customer service!!..

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Value for money
1.6 (158 reviews)
1.9 (550 reviews)
Reviewer's quote

...I rented it with a promise that one was ordered and expected any day and it’s been almost 2 months an nothing so I ain’t putting no more money into it till or I don’t want it and I told them but now they are texting me with threats to take legal action. How can they and for what..

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They took money from my account unauthorized..

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Diversity of Products or Services
1.8 (158 reviews)
2 (576 reviews)
Reviewer's quote

i did business with your Benton location however the way i was treated and the constant account mixups with my products have led me to NEVER and i mean NEVER!!!!! do business with this company again i had 2 phones i paid for 1 was monthly and i had 2 debit cards on file 1 card for each phone i paid...

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...the products was never dropped off in my home the contract actually have to need to be Rewritten or cancel. The moral of the story just rude and disrespectful...

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Bestway Rent To Own and Aarons Pros and Cons

Pros
  • I dont like manager
  • I like my product but if they want to change policy
  • Zero pros the adds things on to your bill without your knowledge
  • Leaving
  • Worse
  • Salespeople were helpful
Cons
  • Horrible customer service
  • Way they do business
  • How they lie
  • Horrible customer service
  • Way i was treated
  • Manager

Bestway Rent To Own and Aarons Most Positive Reviews

Top rated reviews
5

I got bed bugs from Best way. I received my furniture and 3 weeks later I got the itching and come to find out the used...

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5

We stopped in at the Cape Coral location and couldn't be happier with the service!!!
We are picky people & Like to...

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5

I am really disappointed in bestway fully i have been a really good customer for a very long time and i was buying a tv...

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5

Aaron is a sorry company. I am going to the BBC and I am going to federal court and file a lawsuit against the company....

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Bestway Rent To Own and Aarons Most Critical Reviews

Lowest rated reviews
1

I am a ex employee of bestway rent to own and I got fired January 2015 because of some ***. The credit manager had a...

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1

WE HAD A HOUSEFIRE 4 DAYS BEFORE XMAS WE NEEDED TO RENT SOME HOUSEHOLD ITEMS FOR A MONTH OR TWO I EXPLAINED THIS AND...

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1

Every thing I have purchased from best way died before I finished pay for it, I have purchased two LG plasmas both were...

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1

I rented a television, television stand, and sectional from Aaron's a few years ago. A year or two after having the...

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Bestway Rent To Own and Aarons Latest Reviews

Recent published reviews
No votes

I had my contract extended to make my payments lower and now its back to my old payment i didnt like the way she spoke...

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1.6

They closed out my contract. But I still think I should be returned all the money I already paid I then which was 925...

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1

A total mess and I'm so mad.

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No votes

My bank account was charged for deposit on product not yet delivered and no longer needed. Store says my card was not...

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Bestway Rent To Own and Aarons Products and Services

Most reviewed product and services
  • Bestway Rent To Own Customer Care (76 reviews)
  • Bestway Rent To Own Manager (47 reviews)
  • Bestway Rent To Own Furniture Rental (30 reviews)
  • Aarons Manager (356 reviews)
  • Aarons Customer Care (205 reviews)
  • Aarons Tv Rental (67 reviews)