PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bestway Rent To Own and Aarons as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bestway Rent To Own
Aarons

Bestway Rent To Own and Aarons Overview

Total reviews 492 2767
Company responses 0 1548
Issues resolved 2 18

Bestway Rent To Own and Aarons Consumer Ratings

Rank
108 out of 567 in Rentals category
391 out of 2284 in Furniture and Decor category
Customer service
84 in category
386 in category
Product or Service Quality
85 in category
305 in category
Value for money
97 in category
403 in category
Diversity of Products or Services
92 in category
442 in category

Bestway Rent To Own and Aarons Rating Details

Customer service
1.4
(214 reviews)
1.4
(883 reviews)
Reviewer's quote

...This place is ridiculously overpriced for such terrible customer service. The lady that works there is really nice, but the guys will lie through their teeth. We're returning the set and are going to try Aaron's...

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...corporate but was on hold for up to 30 minutes at a time I wouldn't have been so mad but there has been problem since I bought this product and the last customer service person and sales person cost me 100s of dollars in late fees never called my phone called my mother's and Tyrone was who set my account up...

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Product or Service Quality
1.6
(206 reviews)
1.9
(800 reviews)
Reviewer's quote

The store in Warner Robins has the best customer service I don't care how busy they are they acknowledge you and so helpful and understanding and very nice furniture I love this store they make you feel welcome..

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Have complaint about service for stove and dryer prices and appliances also employees lying to me since November about stove and priced me to high for lender I had for stove then became aggressive during pickup and store employee lied again that day and I called store three times after to get main...

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Value for money
1.6
(197 reviews)
1.8
(785 reviews)
Reviewer's quote

...for the last 6 months to get in touch with you all The management refuses to return my phone call and they owe me 1 year of rental and I really could use my money I'm on a fixed income and all they do is lie and tell me they're going to call me within the 48 hours over and over and over again I have a Verizon...

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I spoke to the regional manager about some issues with taking money out of my bank account when they said they wouldnt as I was returning the products. Regional manager said he would allow me to lease a 65 OLED tv for 85. 00 a month...

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Diversity of Products or Services
1.8
(197 reviews)
2
(791 reviews)
Reviewer's quote

Was good at start products I wanted and paid for then 2 yrs later rip me off for over 1000, and waste my time doing it..

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Well same delivery guy came (now) 3 weeks ago, and unplug the samsung refrigerator straight from the outlet verus putting it on services mood, now its building up ice and water and making same noise with the fan, like in the beginning(noise i mean by beginning). I've sent alex pictures have spoken...

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Bestway Rent To Own and Aarons Pros and Cons

Pros
  • I dont like manager
  • Zero pros the adds things on to your bill without your knowledge
  • I like my product but if they want to change policy
  • No pros
  • Delivery guys were cool
  • Worse
Cons
  • Horrible customer service
  • Way they do business
  • Manger rude
  • Horrible customer service
  • Unprofessional
  • Poor customer service by both manager and staff

Bestway Rent To Own and Aarons Most Positive Reviews

Top rated reviews
5

The store in Warner Robins has the best customer service I don't care how busy they are they acknowledge you and so...

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5

The representative that I spoke with on the phone was very professional although I fail to get her name I was very...

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5

I am really disappointed in bestway fully i have been a really good customer for a very long time and i was buying a tv...

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5

Me estan enviando un bill de algo que no tengo.

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Bestway Rent To Own and Aarons Most Critical Reviews

Lowest rated reviews
1

I returned a laptop 2 months ago it is still on my credit report. Plus I had to get a loaner washer cause of it being...

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1

Place to order and the lady knew that I was ordering it electric she called and verified it several times but a gas was...

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1

After our washer and dryer went out, my wife and I went into Bestway Rentals in High Point, NC to rent a set. We found a...

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1

I been with them almost a year. I've argued with the manager who hasc told me i have no right to ask where my money...

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Bestway Rent To Own and Aarons Latest Reviews

Recent published reviews
No votes

I have ordered a couch online I seen and wanted I can't never seem to get what I ask for not even nothing close to it...

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No votes

I pay once a month on the furniture, however when went to pay off my dryer and pay on
my son's bedroom suite I gave the c...

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1.4

I have tried for the last 6 months to get in touch with you all The management refuses to return my phone call and they...

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No votes

According to Aarons if you lease a pre owned tv which I started a lease 75 inch tv and the idiot associate gave me the...

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