PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Aarons and Bestway Rent To Own as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Aarons

Aarons

Has verified representatives
2.6
Aarons
Bestway Rent To Own

Aarons and Bestway Rent To Own Overview

Total reviews
2088
338
Company responses
1112
0
Issues resolved
12
2

Aarons was first mentioned on PissedConsumer on Aug 21, 2007 and since then this brand received 2088 reviews. It is 1750 reviews more than Bestway Rent To Own received since Feb 24, 2012. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Aarons customer support team and Bestway Rent To Own customer service.

Aarons and Bestway Rent To Own Consumer Ratings

Rank
100 out of 2130 in Furniture and Decor category
66 out of 892 in Rentals category
Customer service
No votes
44 in category
Diversity of Products or Services
No votes
58 in category
Website
No votes
53 in category

Aarons and Bestway Rent To Own Rating Details

Customer service
No votes
1.3 (149 reviews)
Reviewer's quote

...When i try to talk to saturday on phone they said they had customer there in store to wait on and one empoye hung up on me they said the only brand they carry is ge. when i asked for the one i orded in the first place they had no more washers or dryers in store..

Ronnald

so I have been with Bestway as a customer for almost 2 years. I have been paying for a bed that's probably caused. $500...

Crystal
Diversity of Products or Services
No votes
1.8 (137 reviews)
Reviewer's quote

Well according to our Local Aarons, nothing can be done. I will pay off funiture next Month so they will never have to do anything. I was promised 6 months ago that it would be fixed by previous Mgr. He got ill and left, now new Mgr. refuses to fix. Said it was made that way. Which is a lie, they...

Sanika

I have returned my item and I no longer will be dealing with this establishment the company does not know how to talk to people when they call about the bill they followed my roommate home after she went up to the establishment to pay her bill my bill was 3days late so the followed her home blocked...

PissedConsumer1682668
Website
No votes
2 (130 reviews)
Reviewer's quote

...Already sent photos to aarons website..

PissedConsumer1673704

I asked the manager of the store why was money took from my account twice she told me I owed that but when she was sending me text messages the message said I owed 268.00 from October not 483.00 in two days. And plus I do not have the merchandise they have it and the other was stolen.

PissedConsumer1727385

Aarons and Bestway Rent To Own Pros and Cons

Pros
  • Leaving
  • Other then the gm the staff seemed to be nice
  • Initial staff and service
  • I dont like manager
  • Zero pros the adds things on to your bill without your knowledge
  • I like my product but if they want to change policy
Cons
  • Horrible customer service
  • Manager
  • Gm manager very rude
  • Horrible customer service
  • Way they do business
  • How they lie

Aarons and Bestway Rent To Own Most Positive Reviews

Top rated reviews
5

We stopped in at the Cape Coral location and couldn't be happier with the service!!!
We are picky people & Like to...

5

I got bed bugs from Best way. I received my furniture and 3 weeks later I got the itching and come to find out the used...

Aarons and Bestway Rent To Own Most Critical Reviews

Lowest rated reviews
1

WE HAD A HOUSEFIRE 4 DAYS BEFORE XMAS WE NEEDED TO RENT SOME HOUSEHOLD ITEMS FOR A MONTH OR TWO I EXPLAINED THIS AND...

1

I am a ex employee of bestway rent to own and I got fired January 2015 because of some ***. The credit manager had a...

Aarons and Bestway Rent To Own Latest Reviews

Recent published reviews

I get paid every 2 weeks. Aarons on Broadway and Bailey Buffalo NY knows this. Why do they harrass me at my job day and...

Read all 2088 reviews
2.5

I asked the manager of the store why was money took from my account twice she told me I owed that but when she was...

Read all 338 reviews

Aarons and Bestway Rent To Own Products and Services

Most reviewed product and services
  • Aarons Manager (348 reviews)
  • Aarons Customer Care (199 reviews)
  • Aarons Tv Rental (66 reviews)
  • Bestway Rent To Own Customer Care (72 reviews)
  • Bestway Rent To Own Manager (46 reviews)
  • Bestway Rent To Own Furniture Rental (29 reviews)