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Aarons
Acceptance Now

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Aarons

Aarons

Has verified representatives
2.6
  • 12 ISSUES RESOLVED
  • 1,081 COMPANY RESPONSES
  • 2058 TOTAL REVIEWS
Rank
98 out of 2100
in Furniture and Decor category
Rating Details
Customer service
Staff
Diversity of Products or Services
Website
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    2797
  • SUCCESSFUL
    72%
  • AVG CALL DURATION
    02:18
  • ISSUES RESOLVED
    7%
Top Products and Services
2.2
350 reviews
2.1
199 reviews
2.1
66 reviews
Acceptance Now

Acceptance Now

1.5
  • 10 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2146 TOTAL REVIEWS
Rank
399 out of 2100
in Furniture and Decor category
Rating Details
Customer service
Staff
Diversity of Products or Services
Website
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    376
  • SUCCESSFUL
    75%
  • AVG CALL DURATION
    03:11
  • ISSUES RESOLVED
    11%
Top Products and Services
1.4
468 reviews
1.6
274 reviews
1.9
130 reviews

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Anonymous
#1584734

Acceptance Now is still the worst company I have dealt with. I did some checking on my account and I've never missed a payment nor was I ever late with one.

How do you pay down your account and ever month the BALANCE goes up??? This is just a bunch of bull.

I can do MATH and this is totally wrong. Preparing to sue this company.

AwareGiantClam
#1579984

Acceptance now is a horrible company. They lie about there policies and mock your hm misfortune.

I used this program and appox. 2 weeks later i got devastating news that my son had cancer. During the lease I lost my house. I needed to file a bankruptcy and went to the company to arrange to return the products.

I also brought documents regarding my sons illness. They refused to take the products back and offered a settlement which of course due to my circumstances i could not accept. I made the decison to file bankruptcy. I was mocked by a district manager when i called an asked why they were listing me as having "skipping out on payments".

I explained and he said i should have returned the merchandise, I explained i did attempt to return the merchandise and they refused. He then said you should have taken the settlement I explained I couldn't and his response was "oh well we can't do anything for you make your payments next time".

Anonymous
#1304647

STAY AWAY. From.

This company. They do nothing but harass you when you are a day late in paying. Complaining to corporate office. About Erica.

She is so nasty. Will never get involved with them again.

They lie about the payments. You actually pay double

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