PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Aamco and Pep Boys as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Aamco
Pep Boys

Aamco and Pep Boys Overview

Total reviews
718
1386
Company responses
0
0
Issues resolved
7
5

Aamco and Pep Boys Consumer Ratings

Rank
313 out of 1730 in Service Centers and Repairs category
204 out of 1730 in Service Centers and Repairs category
Customer service
No votes
197 in category
Price Affordability
No votes
206 in category
Product or Service Quality
No votes
160 in category
Value for money
No votes
150 in category

Aamco and Pep Boys Rating Details

Customer service
No votes
1.5 (313 reviews)
Reviewer's quote

Worst customer service experience ever at the Amcoo Transmition in Omaha Nebraska off 60th and L St. I first took my car in to get fixed on January 10th 2021 to get a Transmition put in. Paid over $3000 was going to get the reminder what was need to be fixed in the next week or so When I have...

Read full review

...Called their customer service number. spoke with a rep who said, sorry you need to mail everything as the digital version wont do. Thats BS!..

Read full review
Price Affordability
No votes
2 (263 reviews)
Reviewer's quote

...when more likely it was diagnosed incorrectly at the first aamco station and he was sold the transmission that he doesn't need I would expect not only a price adjustment but the on board computer to be at no cost as I say they're your franchises they work underneath your corporate name and you certify them as being experts at v-nails the diagnosed equipment and to have the right equipment that does not seem to have happened I would like a...

Read full review

...72 for the price of the 4 new Rancho Shocks! I didn't think too much of it until I got home and ran a generic price check on the same shocks and found them in the area of $100-$120 each. I actually bought ALL FOUR SHOCKS for $376. 72...

Read full review
Product or Service Quality
No votes
1.6 (266 reviews)
Reviewer's quote

Very poor service, vehicle still not done after almost 3 weeks..

Read full review

They keep hanging up the phone on me anytime I ask about my rebate card! Very bad service at the store and thru the phone! I will no longer take any of my vehicles to any pep boys cause of the poor service they provide. I wouldnt recommend pep boys to anyone..

Read full review
Value for money
No votes
1.8 (275 reviews)
Reviewer's quote

...I would like my car and money back...

Read full review

Whoever is running this company and spending millions of dollars on advertising, should simply withdraw all that wasted money and use it to upgrade the systems, hire staff that can handle the appointments and train the staff how to call customers and let them know what's happening. It doesn't make...

Read full review

Aamco and Pep Boys Pros and Cons

Pros
  • Nightmare
  • Staff
  • Managers professionalism
  • Convenient location
  • Comfortable waiting room
  • Price
Cons
  • Level of professionalism
  • Whole process
  • Service or quality
  • Customer service
  • Poor service provided
  • Poor service

Aamco and Pep Boys Most Positive Reviews

Top rated reviews
5

I went to AAMCO to get a free brake inspection. I had gone to PEP BOYS and gotten the same thing done. PEP BOYS tried...

Read full review
5

This guy is a fake. He has NO idea what he is talking about. First off Pepboys repairs tires free so to put *** into a...

Read full review
5

I really treated fairly in that unit is good and I worked on is on the payment and the money situation so I'm really...

Read full review
5

Pep boys is the best place my car has ever been in. I went to the location in Athens Alabama and the manager Scott...

Read full review

Aamco and Pep Boys Most Critical Reviews

Lowest rated reviews
1

The AAMCO location in Monrovia, CA will *** over if you give them the chance! I had a transmission put into my truck,...

Read full review
1

My local Pep Boys in Denver on South Broadway mounted and balanced four new tires and did a four-wheel alignment on my B...

Read full review
1

Austin, TX. Burnet road location.
I took my Toyota Tundra in June, he first quoted me $2,500 (I understood if more...

Read full review
1

I wanted to buy 2 tires from Pep Boys in Gainesville, Florida. They quoted an ADDITIONAL 42.50 to mount and balance the...

Read full review

Aamco and Pep Boys Latest Reviews

Recent published reviews
No votes

Need to file complaint against one of your shops located in El Monte ca

Read full review
No votes

No answer to the phone

Read full review
No votes

Took my 2000 dodge to have a service done and change sensors. 5000 dollars later and only 400 miles on it it's been in...

Read full review
1

Caused my car to blow head gasket by removing my anti freeze cap

Read full review

Aamco and Pep Boys Products and Services

Most reviewed product and services
  • Aamco Car Repair (112 reviews)
  • Aamco Truck Repair (35 reviews)
  • Aamco Transmission Replacement (28 reviews)
  • Pep Boys Oil Change (152 reviews)
  • Pep Boys Car Repair (71 reviews)
  • Pep Boys Rebate (55 reviews)